James Hooper Email & Phone Number

Dallas, Tx, Us

Dallas, Texas, Us

Dallas, Texas, Us

Dallas, Texas, Us

Dallas, Texas, Us

Dublin 2, Ie

• Delivery Lead for $2.5 million project with management responsibilities over 17 onshore and offshore resources. • Provide advanced analytics and governance to enhance analysis, design, and development and perform unit testing of robust reports from user requirements. • Implement architectural solutions on how to best migrate and transform historical data from legacy systems to reporting data warehouse. • Excel in handling senior management responsibilities by advocating client expectations and commitments and addressing concerns such as platform capabilities, system requirements and deliverables. Identify and restructure team priorities based on team member’s strengths and weaknesses. • Data analytics subject matter expert, providing client knowledge and client training sessions. Assist with numerous Business Development proposals to secure 20 new and existing client projects.

Dublin 2, Ie

Dublin 2, Ie

Dublin 2, Ie

• Managed and coordinated the implementation and upgrades of MicroStrategy in our N.A. operations for Production, Development, and Testing Environments on VMWare vSphere, Netapp, and SQL Server 2012• Consulted with Senior Leadership, Ops and Marketing Depts. to redesign 75+ reports in MicroStrategy that's reducing report and document generation time from 3+ days to under an hour for daily, weekly, monthly and quarterly reporting • Gathered requirements and designed database structures between external systems, Salesforce and custom accounting systems, to enable successful implementation for MicroStrategy • Developed and delivered 15+ classroom scheduled session over the last 8 months with weekly ad-hoc training Senior leadership and 20+ operational users on MicroStrategy and SharePoint• Lead 5+ users through design, test and validation of reports validation for 3 MicroStrategy product upgrades • Created reports, documents and dashboards to provide reporting and analytics through mobile devices • Lead and trained 10+ key business users on MicroStrategy to improve reporting and efficiencies

• Researched, presented, assisted in the procurement and implementation to increase efficiency within the department and the firm for the following applications - Desktop Central - 3rd party software patch program - Good For Enterprise - Mobile Device Management for personal devices• Configured SharePoint to provide documents on the firm iPad’s for firm partners and senior leadership - Coordinated Quarterly iPad focused meetings with firm partners, senior leadership, and IT• Analyzed and developed a color coded solution for Marketing and Operation departments to managed reoccurring Task Management using SharePoint• Supporting and training desktop end users• Configuration and deployment of workstation and mobile device hardware and software• Assisting with network administration tasks such as resetting user passwords, applying file system permissions and applying software updates• Physical maintenance of equipment, network and telecommunications connections

Chicago, Il, Us

• Implemented Swift Net Bronze for corporate testing and product evaluation• Assisted in writing policies and procedures related to FedLine products for external consumers• Analyzed user requirements, procedures, and known issues to automate channel processes and the improvement of FedLine• Conducted field research and responded to a wide range of inquiries that covered channel capabilities, usability, delivery and security.• Diagrammed and organized production and test server racks reducing testing complexity, production errors and efficiency for the team’s Q/A workflows by 75%

Bachelor Of Science - Bs, Information Systems

Bachelor Of Science, Business Administration

Business Administration