James Hutcheon Email & Phone Number

Dynamic and accomplished Acting Lead Designer of the Optus Living Network with 7 years of expertise in end-to-end product design. Adept at conducting customer interviews, usability testing, and facilitating collaborative workshops. Demonstrates proficiency in creating and implementing comprehensive design systems and delivering high-fidelity designs. A versatile professional with extensive experience across multiple industries, including Telco, Retail, Airline, Loyalty, News and Media, and Crisis Management. Notable achievements include leading the redesign of the BigW app, resulting in an improved app store rating from 1.7 to 4.8 with over 12k reviews, and leading the redesign of the Sydney Morning Herald app, successfully migrating over 200k users to a new app. Skilled in using Figma, Adobe Photoshop, Illustrator, InDesign, After Effects, and more. Recognized for strong leadership, teamwork, and a commitment to enhancing workplace culture. Currently working as a Lead Product Designer to strategically influence business decisions and mentor emerging designers.