James Hyde Email & Phone Number

Geelong, Victoria, Australia

Geelong, Victoria, Australia

Geelong, Victoria, Australia

Geelong, Vic

Supervise all referrals to the organisationSupervise the initial assessment and internal allocation process in liaison with the relevant Team CoordinatorCoordinate after-hours intake to the City Limits Youth Refuge and associated staffing arrangementsAttending external allocations meetings including Barwon Child First and Opening DoorsSupervise the end-to-end management of organisational and reportable data collection systemsCoordinate and support the intake and screening functions of the TGP Early Intervention Platform, including co-location at participating schoolsProvide professional and clinical supervision to team members, mediators and volunteersSupervise, guide and support the provision of quality case management and risk management practices for young people and families with complex needs within the Time for Youth Case Management Framework and Best Interests Framework. Participation in the leadership team to develop the organisation’s strategic direction, quality systems and practiceDevelop and maintain collaborative working relationships with other service providers, schools, stakeholders and partnersAttendance at external meetings and forumsProviding backup system and provide after-hours support where Staff, Lead Tenants and clients require direction or assistance

Geelong, Vic

Kingston Upon Thames

Assessing the housing needs of older clients and providing support and referral as requiredPreventing homelessnessHome visits to vulnerable clients to discuss housing needsTelephone and in person customer contactResponding to MP and Councillor queriesNegotiating with under occupying tenants to move to sheltered housingFacilitating moves from supported mental health housing to general needs housingReporting on re-housing targets and customer feedback

Elmbridge, Surrey, Uk

Managing the prevention of homelessness through housing option and the allocation of Social Housing using a choice based letting scheme.Ensuring that the Housing Option Team delivers its statutory duties as well as the council’s overall objectivesEnsuring the key data on homelessness is accurately recorded and reported to central governmentManaging a team of six officers including mentoring and ensuring their training needs are meet.Responding to complaints, queries, councillor and MP correspondenceConducting housing register reviewResponding to Ombudsmen queriesWriting and preparing reports and analysis of housing needs and outcomesConducting Housing Options interviews and investigating homelessness casesInterviewing and assessing clients to assist with their homelessness situation.Creating and implementing a strategy to scan all housing files to an EDRM system.Interviewing clients under caution as per PACE regulations to prevent fraud.Referring clients to appropriate support services Helping clients to find their own accommodation and apply for appropriate benefits.Authorising budgetary expense for emergency housing and transportChairing mental health resettlement panel and discussing housing solutions.Attending and presenting cases to 16 & 17 year old homelessness forums.

Elmbridge, Surrey, Uk

Managing a team of three officers including mentoring and ensuring their training needs are meet.Responding to complaints, queries, councillor and MP correspondenceConducting housing register reviewResponding to Ombudsmen queriesWriting and preparing reports and analysis of housing needs and outcomesLiaising with partner organisations to ensure sustainable tenancies for vulnerable peopleMonitoring the inclusion of vulnerable households in a choice based lettings frameworkCreating and negotiating Local Lettings Plans to ensure sustainable communities in new housing developmentCreating and verifying new housing applications in line with housing policy

Wandsworth, London, Uk

Producing press releases on affordable housing schemesCreating performance database to manage team PRP schemeConducting Equality Impact AssessmentProducing application and collating evidence for CharterMark Customer Service AccreditationProducing newsletter for tenants on home ownership opportunitiesCreating reports on shared ownership uptakeSupervising late night opening on Thursday eveningsOrganising and managing open evening events to promote schemes to publicAdvising clients in person as to their home ownership opportunities

Wandsworth, London, Uk

Preparing reconciliations on legal and valuation expenditureProcessing payments for contracted services for industrial and commercial council owned propertyRecharge IT supportUpdating and maintaining records management databasesAssisting with the tender process for legal and valuation contractsReceiving and processing public cash payments for deed copiesEntering payments on finance SOFI system

Byfleet, Surrey, Uk

Administrative support to sales teamArranging deliveries from factory based in France to UK addressUpdating orders databasePlacing complex orders to main factoryVisiting customers

Bsc (Honours) In Social Science With Social Policy And Economics, Social Science

Education record