This involves working in various primary schools across Merseyside as a behavioural mentor and running activity camps.Skills/Responsibilities:• Team Leader – managing staff and overseeing multiple activities to ensure they are carried out to a high standard • Leading team building, bushcraft and various outdoor and indoor activities for up to 60 children• Supporting teachers in class with both academic and behavioural requirements• Being a positive role model – dealing with challenges in an idealistic manner and asserting rules, values and boundaries

This involves supporting a child with additional needs and running interventions for children requiring extra academic development. Skills/Responsibilities:• Teaching and managing classes when required to cover• Adapting teaching and approach strategies to specifically cater for the needs of individuals• Running interventions in key subjects for children who need additional academic support• Employing de-escalation techniques to defuse volatile situations• Providing learning, behavioural and pastoral support to children

This involved serving customers and maintaining a clean and customer-friendly work environment Skills/Responsibilities:• Customer service – interacting with and taking orders from customers and ensuring their orders were properly fulfilled• Managing and prioritising which areas of the bar needed attending• Performing and keeping focus in a fast-paced environment

This involved using an automated dialling system to contact small business owners to introduce the company’s services and gain their custom. Skills/Responsibilities:• Using and developing sales, negotiation and communication skills to persuade, build rapport and get the best deal for both customer and the company• Delivering highly-focused and productive work for sustained periods of time to ensure both performance indicators and sales targets were met• Objection handling by listening to a customer’s issue/query and responding in such a way to mitigate their concerns and swiftly find a solution