James Chedalavada Email & Phone Number

Bellevue, Washington, Us

At Nintex, my tenure as Director of Information Technology has been marked by a steadfast commitment to agile methodologies, ensuring seamless integration and efficient project delivery across the business. The certitude in my leadership is rooted in a profound understanding of Agile and Scrum principles, honed through a rich history of managing and steering complex IT projects to completion.Collaboration and communication stand as the pillars of my professional ethos, enabling the teams I lead to surpass expected outcomes. By fostering a culture of continuous improvement and knowledge sharing, we at Nintex have cultivated a dynamic environment that propels both individual growth and organizational success.- Directed and led application development across 4 global locations and managed stakeholders across Sales, Marketing, Finance, Product Engineering, and Customer Success.- As a director of IT, been responsible to delivery strategy for Nintex IT Applications, budget management and resource planning.- Led a cross-functional delivery team to build and implement Nintex’s Customer Self-service portal (NCC) from the ground up, empowering 8000+ Nintex Customers to self-manage their subscriptions, services, and support requests. - Directed and led the architecture of Nintex License Provisioning system, built on Azure microservices architecture that integrates with multiple Nintex Systems and seamless integration with Salesforce object hierarchy under a customer account. Lead the team to innovate and automate Sales process, which resulted in massive time saving.- Innovated and Implemented many other solutions such as Nintex Demo Central, Amber Road / E2Open for trade compliance, Salesforce based Case tier escalation direct integration to Engineering ALM tool, which is Azure Dev Ops.- Led innovation in best coding and QA practices in Nintex IT.- Planned and delivered systems integration and migration efforts required for Mergers and Acquisitions strategy.

Bellevue, Washington, Us

- Successfully led global delivery team of full stack engineers and automation test analysts to implement corporate Nintex Applications such as Nintex Partner Central sales portal for Nintex partners. Attributed to over $26M in revenue over 2 years. - Led initiatives to support Nintex global organization and helped rolled out solutions such as Skilljar (LMS), Khorus (Community), LearnUpon (LMS), Insided and provided SAML based identify management using Auth0 technology.- Drove process efficiency and consistent project delivery by implementing an Agile / Scrum based solution delivery and work management method.- Migrated Nintex’s CRM system to Salesforce. Led cross-functional team and integrated with ERP and product licensing systems. This involved the migration of 10000+ customer accounts and their associated data.- Successfully integrated EPICOR HRIS system to Nintex Payroll systems and integrated Salesforce with Accounting system Great Plains.

Bellevue, Washington, Us

- Successfully rolled out Agile process management in the internal IT team, which comprises of Application Development, Infrastructure and IT Support.- Helped create required scrum boards and project metrics and dashboards- Championed all scrum principles and rituals in the team.- Trained the team in Agile principles and methodology.

Sydney, Nsw, Au

Working with multiple projects right from inception to ensure Agile best practices are planned and followed to the standards. Prepare business case and RFP (Request for Proposal) on implementing Agile methodology. Create and own project plan and schedule to implement Agile in major enhancement releases in Telstra CC&B and NBN Transition tool. Plan the budget required and monitor the allocated budget. To work with the process improvement team to monitor Agile practices and perform cost benefit analysis. Coaching the leadership team and delivery teams in Agile best practices.- Created ‘Agile Light’ model to implement Agile best practices to Waterfall projects. The idea of this model is to streamline the change management from Waterfall to Agile.Managed up to 8 project teams and helped implement Agile best practices.- Delivered presentations with successful outcomes to leadership team on Agile and values Agile for software delivery.- Demonstrated key benefits with Agile in the areas of Quality (78% reduction in defect rate when compared to Waterfall), Faster Cycle Time, - Increase customer satisfaction in regards to better collaboration and faster feedback time. - Trained more than 100 personnel in introductory and advanced Agile concepts.- Member of the Agile Strategy Team, actively involved in shaping Agile best practices.

Sydney, Nsw, Au

Next Generation Bundles is a multimillion dollar project with the key objective to provide better customer service in the area of bundles. Perform the role as per Telstra Iteration manager (Scrum master) standards. A servant-style leadership role by performing business analyst and Scrum master roles. Involved in this project from initiation phases and been a key contributor in setting up vision, tools, standards / process for various Agile ceremonies. Work with business owner and key stakeholders to prioritise the scope and maintain the product backlog. Research and Analyse the system requirements for bundle ordering, billing and also to increase the customer satisfaction on billing and invoicing. Produce user stories and technical specifications for the solution options and implementation of the system requirements. Create and own a project plan with Iterations, Scrum of Scrums, Integration testing and Production support. Be a key proponent of Agile methodologies & coach other team members in embracing Agile principles.- Managed a team of 12 people in distributed locations.- Helped Telstra deliver better customer service by automating the Family Calls Benefit during the first phase of Next Generation Bundles project. (Automation was to remove painful manual remediation to 0 manual steps). - Been a key contributor in implementing potential shippable increments (PSIs) in the program.- Created process and dashboard for the ALM (Application Lifecycle Management) tool. E.g. JIRA and Rally.- Worked directly with directors and key stakeholders during the lifecycle of this program.- Been a key coordinator for Agile ceremonies such as Daily Stand Ups, Scrum Of Scrums, Kanban walls, Sprint Retrospective and Sprint Reviews.- Commended for my presentation and facilitator skills.- Involved in modeling the Change Control process for this project in Telstra.- Presented with ‘Value Creator’ award for my efforts in customer service and client delivery in this project.

Sydney, Nsw, Au

Leading Solution Architecture teams financials and ensuring healthy work plan. Perform high level impact assessment and estimation on all new initiatives and change requests. Ensure budget allocated is well utilized across the team and maintain MSProject. Being deployment lead is to plan the release scope and develop the deployment plan. Plan and implement the required dress rehearsals and dry run in preparation for the deployment. Work with release management and delivery teams in ensuring the accurate software configuration required for any particular release. Involved in PIR (Post Implementation Review) with client and taking lead in incorporating the actions.- Owning the estimation model and ensuring its validity to the contractual agreements.- Planned and managed more than 5 deployments in major releases in Telstra. Performed smooth transition over to Production Support and Maintenance team in all occasions.- Coaching and training other team members in estimation models and deployments.

Sydney, Nsw, Au

Perform requirement gathering and analysis for the different BAU (Business As Usual) initiatives as part of the business transformation in Telstra CC&B. Solution architect for Telstra Product Catalogue. Understanding the Telstra legacy build of the products and designing those products in the transformed (To-be) environment which is Siebel and Kenan. Create product definition documents, impact assessment documents, IASS documents and production support training material. Provide cost and effort estimations for all the BAU items. Perform solution handover sessions and presentations to delivery teams and production support teams. Perform high level test strategy for all BAU items and working with the business owners for approval and sign off.- Designed Telstra Product Catalogue which includes Fixed Line, Mobiles, Internet and Foxtel products as per the client given requirements.- Specialized in designing Telstra Bundles.- Expertise in creating wireframes, mock-ups using different design tools such as MS Visual, Use cases, etc.- Effective communicator and presenter.

Sydney, Nsw, Au

Perform triage for all the defects that are raised in all the testing environments (Customer Acceptance Testing, Products Integration Testing, Application Integration Testing and Production Support). Working with architecture teams, delivery teams and testing teams in ensuring the defects are resolved within the agreed SLAs. Working the release management and software configuration team to deliver the defect fixes into various environment including production for hot-fixes. - Leading a team of 7 people- Implemented defect management process and support structure.- Expertise in MQC (Mercury Quality Centre) to manage the defects across different release and handle reporting.

Sydney, Nsw, Au

Requirement analysis and understand the required design for Telstra products. Design accurate and complete product models based on the requirements from client and solution design from the architects. Design products as per Telstra applications, Siebel (CRM) and Kenan (Billing). Create technical specification documents. Create test plan for application test. Liaise with Telstra product leads, product managers and domain owners to clarify requirements/issues, to close any design follow up items and to make any recommendations. Consider impacts/implications of design to Telstra processes and user interactions. Build in extensibility and flexibility for the product designs being implemented. Perform handover or transmission session to the technical delivery teams.- Designed all Telstra products including Fixed Line, Mobiles and Internet.- Specialized in designing Sensis White pages products.- Developed Visual basic scripts to automate product loading into the Telstra Product Catalogue.- Commended for my communication and presentation skills.

Sydney, Nsw, Au

Perform the role of tester / test lead in System Integration Testing (SIT) team. Planning and designing test plan, which includes designing the detail scripts for test cases, being a key point for all the testers and making sure the functionality for all the business requirements. Execute testing on Siebel (CRM) and Kenan (Billing) applications. - Excellent problem analysing skills. On most occasions worked with the design team to analyse the problem and suggest the solution.- Managing a team of 3 members and leading the test execution and defect management cycle using Mercury Quality Centre (MQC).- Developed automated UNIX scripts for testing the billing application. This has reduced the required manual steps in helped the team to execute test cases faster.- Rewarded with ‘Above and Beyond’ award for my efforts in the testing team.

Sydney, Nsw, Au

As Analyst programmer to identify the requirements for Telstra Broadband Field services (BFS) team. Develop new features as per the business requirement and maintain the existing applications such as SatTrak. Develop Win forms and Web forms using .Net technologies (C# and ASP.NET), Classic ASP and other scripting languages. Design and perform unit testing and performance testing on the new features.

Kakinada, Andhra Pradesh, In

College: PRRM Engineering College, Shabad, Hyderabad

Masters, Applied Sience In Information Systems

Bachelors Of Technology, Computer Science

Bachelor Of Technology (Btech), Computer Science