Strategic product and transformation lead for a $250 million revenue global business vertical line that serviced 7,000 enterprise clients and 38 million customers. Managed strategic planning and execution across global executives and key stakeholders, creating a global strategy to unify product, technology and operating models. Designed, developed and launched multiple products to digitize services, enhance client experiences and drive consumer behavior.

Provided strategic and fiscal leadership for business unit operations, overseeing teams in product management, pre-sales support, post-sale client implementation and operations.Led strategic business planning for key initiatives and investment demand, aligning the project portfolio and resource allocation with prioritized objectives.Transformed legacy products into a modern, customer-centric portfolio that drove growth, competitive advantage and operational excellence.Led post-sale client implementation programs in banking, mortgage and legal administration industries.

Developed a professional services organization, creating a team of 25 product managers, solicitor consultants, designers and technical specialists to design, build and implement digital products and custom solutions for channel partners and enterprise clients.Implemented enterprise software for project portfolio management and established a project management office to identify, qualify and deliver strategic initiatives and client implementation requests.

Responsible for market expansion, strategic product development and high value enterprise client implementation initiatives. Delivered favorable EBITDA impact of $5 million annually.