James Kamb Email & Phone Number

Gilbert, AZ, US

Chandler, Arizona, United States

Gilbert, AZ

Recruit, train and develop service focused team in high touch specialty retail environment. Manage merchandising team and placement of promotions, displays and product locations.Control metrics through proactive decisions based on sales per hour, average transaction value and payroll to attain WTD, QTD and YTD goals.

Create relationships with customers that allow for trust building and introduction of products that create "Connected World."Assist customers with finding solutions to technology problems.Introduce new tablet products to customers based on desired experience. Include accessories and services to ensure complete solution.

Built customer focused environments at multiple locations through analysis and observation of behaviors, front of store procedures and backroom procedures allowing for more time to develop sales team.Managed performance through coaching and development. Set clear expectations, followed progress and addressed performance promptly.Focused goals around.

As a Retail Sales Representative for T-Mobile I successfully followed the company interaction model to ensure my customer interactions were driven by customer satisfaction and lead to increased revenue for my store. - Helped to open two new locations for T-Mobile including the largest location in Arizona.- Worked side by side with all my managers to ensure.

Phoenix, Arizona Area

As a sales associate for The Activation Center I worked in the telecommunications industry during a hectic growth period. - Introduced customers to new products and technologies as they became available for the first time. This included text messaging, PDA phones, voicemail and email. Through open ended questioning built a solution for customers based on.

Streamlined procedures for booking appointments with existing customers for water filter service.Managed team at levels that assured full schedules for all technicians with a two week lead time.Trained new hires on phone etiquette, outbound calls script, handling objections, and systems.