Providing code-level support for customers developing on the Salesforce B2C Commerce ecommerce platform (formerly Demandware).My day-to-day involves every surface of web infrastructure, with emphasis on APIs and server-side JavaScript.Software Engineer turned Support Engineer--The initial bulk of my programming experience came from my work creating a ticketing system (similar to the systems used by support) using ASP.NET MVC and SQL Server. I handled all aspects of the project, from the database and web servers to the front- and back-end programming. I started teaching myself how to write code in middle school, ultimately contributing to a Minecraft server program (in C#) as part of a small team for a year or two. Alongside a mix of professional work, I have done various small side projects in C# (ASP.NET and WinForms), Java, JS, TS, etc. for a mix of fun and education.Recently I've been creating a shell script for just about anything. I'll show you my .bash_profile if you show me yours.--It’s not important to be busy, it's important to be getting things done.Programmers are paid to find a black cat in a dark room, and more often than not this cat is not even there.Security at the expense of usability comes at the expense of security.Every non-trivial program contains at least one bug.Every non-trivial program can be simplified by at least one line of code.The conclusion of the last two laws: Every non-trivial program can be simplified to one line of code that doesn’t work.Simplicity is the ultimate sophistication.Some people, when confronted with a problem, think "I know, I'll use regular expressions." Now they have two problems.