James Lucente Email & Phone Number

Midlothian, Texas, United States

- Creates and fosters a culture of continuous improvement to effectively and efficiently to meet guest demand. - Develops talent to create the next generation of leaders through monthly meetings and in the moment opportunities.- Creates a culture of belonging and inclusion through team member chat sessions, open door conversations and providing equal opportunities for advancement.- Creates effective partnerships with HQ teams in order to roll out technological advancements and provides actionable feedback in order to improve process and return on investment

United States

Leader of building wide continuous improvement projects to improve Safety, Quality, Delivery and Productivity

Midlothian, Texas, United States

Operational Excellence Manager April 2021 – April 2022Effectively lead the building leadership team through multiple change management projects that improved the way the building operates. Successfully project lead for the following management system roll outs at T3801:• Process Standard Work• Visual Management Boards• Leader Standard Work• ROC Problem Solving• Check & Adjust RoutinesIdentified and solved opportunities within the operation through the use of data analysis and critical thinking.• Identified safety opportunities in the Inbound department• Utilized data analysis to identify the cause of the safety opportunities• Conducted 5 why analysis to identify the root cause of the issue• Developed actionable countermeasures to prevent team member injury

Midlothian, Tx

Successfully lead teams of up to 50 team members through the use of servant leadership, building strong relationships, understanding developmental goals and providing consistent performance feedback. Builds effective plans to meet daily and weekly goals for Safety, Quality, Delivery and productivity. Team member development: • Developed a program to ensure that each team member has a weekly developmental meeting to discuss current performance in safety, quality, delivery, productivity and reliability in conjunction with annual reviews, which ultimately lead to the promotion of 4 team members. Creating Routines and Structure:• Created Lead Warehouse Worker toolbox to streamline daily tasks and create a one stop shop for all reporting and documents.• Standardized Monthly contribution meetings by creating a spreadsheet to track departmental metrics month to month, show improvement and review opportunities.Achievements• Improved the performance of the A2 packing team by 95 CPH over the course of 6 months.• Received an award for “Operations Manager of the quarter” for Q4 2022

Dallas/Fort Worth Area

The Home Depot / Operations SupervisorNovember 2014 - August 2019, Dallas RDC 5023Developed an advanced knowledge and execution in all facets of supply chain and distribution operations, including receiving, conveyable, processing and Shipping departments. Successfully leading teams of up to 30 associates by building strong relationships with team members and providing consistent productivity feedback.Process Improvement: Lead initiatives to ensure that standard operating procedures (SOP), processes and 5S are followed throughout the facility. Improved productivity in various areas of the facility by observing processes, conducting time studies and implementing process updates. Lead and presented a compensation adjustment project to the Senior Vice President of HR that could save the company $281,000 annually, increase pay for associates and reduce attrition. Associate Development: Developed associates by providing consistent performance feedback through discussion and observation. Built strong relationships with associates that helped to understand their career path and provided personal insight into leadership.Wrote and delivered performance reviews with actionable items that ultimately lead to the promotion of 5 employees.Leadership: Successfully lead multiple teams of up to 30 associates in varying departments, conducting start up meetings, coaching feedback and assigning daily tasks. Lead peers through effective communication, while monitoring progress to plan and adjusting resources if necessary.The Home Depot / Inventory Control Quality Assurance SupervisorFebruary 2012 - November 2014, Westfield RDC 5221Inventory Management: Successfully managed the inventory of a 657,000 sqft rapid deployment center and conducted financial adjustments on a daily basis. Partnered with the operations team to ensure that inventory is turned in an effective manner.