James Malone

James Malone Email and Phone Number

Dealer Principal ♦ Leadership ♦ Operations Management ♦ Business Development ♦ Sales ♦ Revenue Growth ♦ Customer Service @ Automotive Holdings Group (AHG)
perth, western australia, australia
James Malone's Location
Greater Sydney Area, Australia
James Malone's Contact Details

James Malone work email

James Malone personal email

n/a
About James Malone

I am a Dealer Principal with more than 20 years’ experience in the automotive industry, specialising in providing ‘hands on’ leadership to build and train high performing sales teams while effectively managing day-to-day operations and financial structure to increase sales, revenue and profit.In 2017 I relocated to NSW (from QLD) at the personal invitation of Automotive Holdings Group’s (AHG) corporate management to help rebuild a fractured dealership, Management and Sales Team into a highly successful business. In addition to improving regional, fleet and new/used automotive sales across all departments, including New, Used, F&I, Aftermarket, Parts and Service, I also implemented strong systems and processes to support day-to-day business operations.In addition to achieving the #1 ranking for Mazda sales in the NSW Region within my first 12 months in the role and transforming sales and service MSI from below regional averages to above state averages, I have also driven increases in retail, fleet and used car sales as well as income for the Finance & Insurance, Service and Parts departments.My strong business acumen and aptitude is complemented by my excellent leadership, communication and relationship management skills, which have enabled me to develop productive, collaborative and trusted partnerships with a range of key stakeholders, both internally and throughout the automotive industry.Some of my specialties include:✔ Account Management ✔ Automotive/Car Sales✔ Business Development & Transformation✔ Change Management✔ Customer Retention✔ Customer Service✔ Dealership Management✔ Inventory Management✔ Leadership✔ Market Analysis✔ Negotiation✔ Relationship Management✔ Retail & Sales✔ Revenue Growth✔ Strategic Planning✔ Team Building✔ Training

James Malone's Current Company Details
Automotive Holdings Group (AHG)

Automotive Holdings Group (Ahg)

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Dealer Principal ♦ Leadership ♦ Operations Management ♦ Business Development ♦ Sales ♦ Revenue Growth ♦ Customer Service
perth, western australia, australia
Website:
ahgir.com.au
Employees:
452
James Malone Work Experience Details
  • Automotive Holdings Group (Ahg)
    Dealer Principal: Liverpool Mazda ♦ Sales ♦ Business Development ♦ Revenue Growth ♦ Leadership
    Automotive Holdings Group (Ahg) Dec 2017 - Present
    Sydney, Australia
    I relocated from QLD to NSW at the request of AHG’s corporate management to help rebuild a fractured franchise to become a highly a successful dealership that achieved the #1 ranking in Mazda sales for 9 out of 11 months in the NSW region. In addition to increasing sales and service MSI to achieve state averages, I increased Mazda retail and Fleet sales by 18%, Used car sales units by 10% and F&I department income by 15% in the last 11 months. I also achieved solid results in both Service and Parts departments with increases of 8% and 5% respectively.● Account Management● Aftermarket, Parts & Service● Business Development● Car Sales● Change Management● Client Liaison● Customer Retention● Customer Service● Finance & Insurance● Fleet Sales● Inventory Management● Leadership● Market Analysis● Regional Sales Management● Relationship Management● Retail● Revenue Growth● Sales● Strategic Planning● Team Building● Training
  • Automotive Holdings Group (Ahg)
    Dealer Principal: Zupps Aspley Holden & Hsv ♦ Sales ♦ Business Development ♦ Revenue Growth
    Automotive Holdings Group (Ahg) Jul 2011 - Dec 2017
    Brisbane, Australia
    My success in this role stemmed from my ability to build a successful dealership and management team across all departments including New, Used, F&I, Aftermarket, Parts and Service. I increased net profit for the dealership by 20% in 2013-14 FY vs 2010-11 FY and achieved Holden Grand Master Status in 2014, finishing inside the top 10 dealerships Australia-wide – a first for AHG dealerships. In the last 3 years I increased Holden retail sales by 18%, used car sales by 10% and F&I income by 30%. I also delivered increases of 14% for the Service department and a massive 238% for the Parts departments after moving the restructured parts department away from the trade business.● Account Management● Aftermarket, Parts & Service● Business Development● Car Sales● Change Management● Client Liaison● Customer Retention● Customer Service● Finance & Insurance● Leadership● Regional Sales Management● Relationship Management● Retail● Revenue Growth● Sales● Strategic Planning● Team Building● Training
  • Automotive Holdings Group (Ahg)
    Dealer Principal & General Sales Manager: Zupps Aspley Subaru & Kia ♦ Revenue Growth ♦ Leadership
    Automotive Holdings Group (Ahg) Jun 2008 - Jun 2011
    Brisbane, Australia
    A key part of building a successful dealership and management team across all departments including New, Used, F&I, Aftermarket, Parts and Service involved providing ongoing coaching, education and motivation to ensure staff were committed to achieve the dealership’s full potential. I turned around net profit losses to generate $200K in 2 years. I also transformed Subaru and Kia CSI benchmarks to above regional targets and exceeding all projected AHG and manufacturer sales targets. I increased used car sales from an average of 16 to 25 per month, Subaru new car sales from an average of 56 to 78 per month and Kia new car sales from an average of 16 to 27 per month while achieving AHG gross expectations. At the same time, I restructured the Service and Parts Department, generating a major increase in net monthly profits.● Account Management● Aftermarket, Parts & Service● Business Development● Car Sales● Change Management● Client Liaison● Consumer Relations● Customer Service● Finance & Insurance● Leadership● Regional Sales Management● Relationship Management● Retail● Revenue Growth● Sales● Safety & Security● Strategic Planning● Team Building● Training
  • Motorama Group
    General Manager: Motorama Mitsubishi
    Motorama Group 2004 - 2008
    Brisbane, Australia
  • Motorama Group
    New Car Sales Manager: Motorama Mitsubishi
    Motorama Group 1999 - 2004
    Brisbane, Australia
  • Motorama Group
    New Car Sales Supervisor / Consultant: Motorama Mitsubishi
    Motorama Group 1994 - 1999
    Brisbane, Australia

James Malone Education Details

  • World Learning Centre
    World Learning Centre
    Certificate Iv In Business (Frontline Management)
  • Mmal Centre Of Excellence
    Mmal Centre Of Excellence
    Certificate Iv In Frontline Management
  • Mmal Centre Of Excellence
    Mmal Centre Of Excellence
    Certificate Iii In Frontline Management
  • Northern Group Training
    Northern Group Training
    Certificate Iii In Automotive Sales

Frequently Asked Questions about James Malone

What company does James Malone work for?

James Malone works for Automotive Holdings Group (Ahg)

What is James Malone's role at the current company?

James Malone's current role is Dealer Principal ♦ Leadership ♦ Operations Management ♦ Business Development ♦ Sales ♦ Revenue Growth ♦ Customer Service.

What is James Malone's email address?

James Malone's email address is jm****@****.com.au

What schools did James Malone attend?

James Malone attended World Learning Centre, Mmal Centre Of Excellence, Mmal Centre Of Excellence, Northern Group Training.

Who are James Malone's colleagues?

James Malone's colleagues are Matt Zscherpel, Spiro Karlovski, Amanda Clark, Patrick Turnhout, Abdul Awan, Patrick Debattista, Vishal Negi.

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