James Malone Email & Phone Number

I am a Dealer Principal with more than 20 years’ experience in the automotive industry, specialising in providing ‘hands on’ leadership to build and train high performing sales teams while effectively managing day-to-day operations and financial structure to increase sales, revenue and profit.In 2017 I relocated to NSW (from QLD) at the personal invitation of Automotive Holdings Group’s (AHG) corporate management to help rebuild a fractured dealership, Management and Sales Team into a highly successful business. In addition to improving regional, fleet and new/used automotive sales across all departments, including New, Used, F&I, Aftermarket, Parts and Service, I also implemented strong systems and processes to support day-to-day business operations.In addition to achieving the #1 ranking for Mazda sales in the NSW Region within my first 12 months in the role and transforming sales and service MSI from below regional averages to above state averages, I have also driven increases in retail, fleet and used car sales as well as income for the Finance & Insurance, Service and Parts departments.My strong business acumen and aptitude is complemented by my excellent leadership, communication and relationship management skills, which have enabled me to develop productive, collaborative and trusted partnerships with a range of key stakeholders, both internally and throughout the automotive industry.Some of my specialties include:✔ Account Management ✔ Automotive/Car Sales✔ Business Development & Transformation✔ Change Management✔ Customer Retention✔ Customer Service✔ Dealership Management✔ Inventory Management✔ Leadership✔ Market Analysis✔ Negotiation✔ Relationship Management✔ Retail & Sales✔ Revenue Growth✔ Strategic Planning✔ Team Building✔ Training