James Matson

James Matson Email and Phone Number

Information Technology Analyst @ Ametris (formerly ActiGraph)
Pensacola, FL, US
James Matson's Location
Pensacola, Florida, United States, United States
About James Matson

I'm an IT veteran with over 25 years of experience across diverse industries, from education and retail to government and automotive. I am CompTIA A+ and Network+ certified. I excel at translating complex technical concepts into user-friendly language, mitigating security risks, resolving IT issues, and leading successful technology implementations.As an Eagle Scout and an adult volunteer with the Boy Scouts of America, I have extensive leadership and team management skills.๐™’๐™๐™–๐™ฉ ๐™„ ๐™—๐™ง๐™ž๐™ฃ๐™œ ๐™ฉ๐™ค ๐™ฉ๐™๐™š ๐™ฉ๐™–๐™—๐™ก๐™š:โžธ Expansive IT Expertise: Deep knowledge of desktop/server OS, cybersecurity tools, enterprise applications, network/infrastructure management, and project management.โžธ Strong Leadership: Proven track record of building and managing high-performing IT teams, driving cost reduction, and optimizing IT budgets.โžธ Technology Evangelist: Passionate about sharing knowledge and empowering others to leverage technology effectively.โžธ Results-oriented: A history of delivering successful projects, improving system uptime, and enhancing user experience.๐™ƒ๐™ž๐™œ๐™๐™ก๐™ž๐™œ๐™๐™ฉ๐™จ ๐™ค๐™› ๐™ข๐™ฎ ๐™–๐™˜๐™๐™ž๐™š๐™ซ๐™š๐™ข๐™š๐™ฃ๐™ฉ๐™จ:โžธ Secured a 50% cost reduction by transitioning to a new firewall vendor and implementing high availability.โžธ Successfully migrated 600+ users to new Exchange accounts with zero disruption.โžธ Built a comprehensive Help Desk/IT Support system from scratch, saving $1500+ monthly.โžธ Increased internet bandwidth by 4x and extended fiber throughout a school campus.I'm currently pursuing CompTIA Security+ and CySA+ certifications to further strengthen my cybersecurity expertise.Connect with me to discuss how I can help your business achieve its technology goals!

James Matson's Current Company Details
Ametris (formerly ActiGraph)

Ametris (Formerly Actigraph)

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Information Technology Analyst
Pensacola, FL, US
Website:
theactigraph.com
Employees:
146
James Matson Work Experience Details
  • Ametris (Formerly Actigraph)
    Information Technology Analyst
    Ametris (Formerly Actigraph)
    Pensacola, Fl, Us
  • Actigraph
    Information Technology Analyst
    Actigraph Oct 2024 - Present
    Pensacola, Florida, United States
    Responsible for providing advanced technical support, conducting thorough analyses of complex issues, and making substantial contributions to the strategic development of IT solutions. The scope of responsibilities includes system administration, troubleshooting, data analysis, and project management.
  • Business Information Solutions, Inc. (Bis)
    Senior Engineer
    Business Information Solutions, Inc. (Bis) Jun 2024 - Oct 2024
    Robertsdale, Alabama, United States
  • Sandy Sansing Dealerships
    Information Technology Manager
    Sandy Sansing Dealerships Aug 2018 - Feb 2024
    Pensacola, Florida
    IT MANAGER | SANDY SANSING DEALERSHIPS, PENSACOLA, FL | AUGUST 2018 โ€“ FEBRUARY 2024I managed IT operations for a 10-store automotive dealership group with +600 employees across Pensacola headquarters, Milton, Foley, and Daphne, AL. I equally coordinated innovative technological projects and operated a full-service IT Help Desk. ๐™๐™ค๐™ก๐™ก๐™ค๐™ฌ๐™ž๐™ฃ๐™œ ๐™–๐™ง๐™š ๐™๐™ž๐™œ๐™๐™ก๐™ž๐™œ๐™๐™ฉ๐™จ ๐™ค๐™› ๐™ข๐™ฎ ๐™–๐™˜๐™๐™ž๐™š๐™ซ๐™š๐™ข๐™š๐™ฃ๐™ฉ๐™จ:โ€ข Secured 50% cost reduction by transitioning to a new firewall vendor, leveraging vendor pricing to deploy 2 firewall appliances per store, implementing high availability for seamless upgrades, enhancing Internet services, and optimizing communication across store locations.โ€ข Transitioned all locations to Tekion DMS, introducing JAMF MDM for mobile device management and improving wireless connectivity to support new DMS.โ€ข Maintained 98% business-critical service availability through automated alerts, redundant internet providers and hardware, spare hardware inventory, and regular backups, updates, and patching.โ€ข Achieved monthly cost savings of over $1500 and exponential increases in speed and reliability by switching internet service from coax to fiber. โ€ข Built a comprehensive Help Desk/IT Support system from scratch by implementing the ticketing system, remote support, inventory system, enhanced phone support, and on-site support services across 10 retail locations in 4 cities. โ€ข Planned and completely executed a new retail store location by designing and implementing IT infrastructure and environment for Nissan of Foley, which opened in July 2020.
  • Emerald Coast Utilities Authority
    Computing Infrastructure Support Manager
    Emerald Coast Utilities Authority Aug 2017 - Aug 2018
    Pensacola, Florida
    COMPUTING INFRASTRUCTURE SUPPORT MANAGER | EMERALD COAST UTILITIES AUTHORITY, PENSACOLA, FL | AUGUST 2017 โ€“ AUGUST 2018I took ownership of IT network/server infrastructure and provided comprehensive support for switches, routers, and virtualized hyper-converged server environments across multiple sites leveraging VMWare ESXi VSphere, and Active Directory.๐™๐™ค๐™ก๐™ก๐™ค๐™ฌ๐™ž๐™ฃ๐™œ ๐™–๐™ง๐™š ๐™๐™ž๐™œ๐™๐™ก๐™ž๐™œ๐™๐™ฉ๐™จ ๐™ค๐™› ๐™ข๐™ฎ ๐™–๐™˜๐™๐™ž๐™š๐™ซ๐™š๐™ข๐™š๐™ฃ๐™ฉ๐™จ: โ€ข Developed and oversaw on-premises server/network infrastructure for Siemens Unify phone system, file & print services, Microsoft Exchange, and various applications, catering to the needs of 500+ employees and customers. โ€ข Successfully migrated +600 end users from Google Mail to new Exchange accounts without disrupting functional mail flow by preparing end users for transition and setting up phased migration.โ€ข Provided huge cost savings through Exchange environment design and integration with existing backup/restore workflow.โ€ข Provided training and partnership to desktop support staff to resolve issues and roll out new software systems.
  • Pensacola Catholic High School
    Technology Director/Network & Systems Administrator
    Pensacola Catholic High School Jul 2013 - Aug 2017
    Pensacola, Florida Area
    TECHNOLOGY DIRECTOR/NETWORK & SYSTEMS ADMINISTRATOR | CATHOLIC HIGH SCHOOL, PENSACOLA, FL JULY 2013 โ€“ AUGUST 2017I delivered comprehensive technology management including campus network, IT infrastructure, and associated systems administration for a private school with +600 students and staff, while prudently managing the IT budget and modernized systems. ๐™๐™ค๐™ก๐™ก๐™ค๐™ฌ๐™ž๐™ฃ๐™œ ๐™–๐™ง๐™š ๐™๐™ž๐™œ๐™๐™ก๐™ž๐™œ๐™๐™ฉ๐™จ ๐™ค๐™› ๐™ข๐™ฎ ๐™–๐™˜๐™๐™ž๐™š๐™ซ๐™š๐™ข๐™š๐™ฃ๐™ฉ๐™จ: โ€ข Actively contributed to the 1:1 MacBook program initiative and ensured its sustenance through break-fix service, training, technical support, and network services for students, teachers, and staff.โ€ข Completed VLANs/network segmentation and digital signage installation projects, which resulted in a more efficient network and enhanced information dissemination system respectively.โ€ข Upgraded projectors and installed wall-mounted speaker systems in classrooms to enable teachers to easily project videos from their laptops.โ€ข Restructured the school's Wi-Fi network to quadruple internet bandwidth and extended fiber throughout campus to provide connectivity to areas with low or no Internet access.โ€ข Optimized resource allocation by analyzing, selecting, and acquiring hardware and software, and managing annual technology budget for instructional tools, network infrastructure, and educational services across all departments.
  • Cumulus Media
    Part-Time On-Air Personality
    Cumulus Media Dec 2012 - Aug 2013
    Wxbm, Pensacola, Fl
  • University Of West Florida
    Lead Classroom Technology Engineer
    University Of West Florida Jan 2004 - Jul 2013
    Pensacola, Florida, United States
    LEAD CLASSROOM TECHNOLOGY ENGINEER | UNIVERSITY OF WEST FLORIDA (ITS), PENSACOLA, FL | JANUARY 2004 โ€“ JULY 2013I oversaw and coordinated the installation and maintenance of instructional and conference room technology equipment, including computers, SMART podiums, LCD projectors, and networked Crestron room control systems.๐™๐™ค๐™ก๐™ก๐™ค๐™ฌ๐™ž๐™ฃ๐™œ ๐™–๐™ง๐™š ๐™๐™ž๐™œ๐™๐™ก๐™ž๐™œ๐™๐™ฉ๐™จ ๐™ค๐™› ๐™ข๐™ฎ ๐™–๐™˜๐™๐™ž๐™š๐™ซ๐™š๐™ข๐™š๐™ฃ๐™ฉ๐™จ: โ€ข Improved staff technological proficiency in classroom technology equipment through support and training across 40 on-campus locations.โ€ข Collaborated with vendors and manufacturers to design tailored solutions for classroom needs and developed a custom-built lectern that housed all technology equipment for each room. โ€ข Configured, imaged, and updated desktop PCs in classrooms and ITS-supported student computer labs on campus.โ€ข Provided technical/audiovisual support for the Board of Trustees at quarterly meetings held at various sites.
  • Pamal Broadcasting
    Part-Time On-Air Personality
    Pamal Broadcasting Jun 2005 - Dec 2011
    Wxbm, Pace, Fl
  • Jp Micro Corporation
    Network Specialist
    Jp Micro Corporation Aug 2003 - Jan 2004
    Installed and maintained four Windows 2000/2003 servers and associated networking equipment toservice approximately 40 web hosting/e-mail clients. Managed these servers remotely, maintainedsecurity updates and patches, and managed the changeover of IP address assignments with the additionof a new Cisco router when the company changed hosting providers. Performed network and PCconsulting services, including troubleshooting, repair, recommendation, and installation of new hardwareand software for small and medium-sized businesses.
  • Command Alkon Incorporated
    Training Specialist
    Command Alkon Incorporated Sep 2002 - Apr 2003
    Provided on-site and in-house training for employees of those companies who purchased theCOMMANDseries suite of applications, used in managing concrete, aggregate, and asphalt plantoperations.
  • The School District Of Escambia County
    Instructional Technology Support Technician
    The School District Of Escambia County Aug 1997 - Aug 2002
    Provided on-site and telephone support for 12-18 schools in the areas of networking, hardware andsoftware recommendation, installation, support, and use of technology in a school environment. Dutiesincluded troubleshooting and installation of school LANs (classrooms and computer labs) with servers,networked computers, and peripherals, as well as instructing teachers in hands-on workshops andproviding individual classroom assistance with hardware and software issues. Worked with members ofthe MIS group for several months, assisting with Novell server configuration and troubleshooting, andperforming other network-related tasks as assigned. Coordinated the changeover of instructionalcomputers from static IP addresses to DHCP in the summer of 1999. Prepared handouts and workedwith school and district personnel to ensure a smooth transition.

James Matson Education Details

Frequently Asked Questions about James Matson

What company does James Matson work for?

James Matson works for Ametris (Formerly Actigraph)

What is James Matson's role at the current company?

James Matson's current role is Information Technology Analyst.

What schools did James Matson attend?

James Matson attended University Of West Florida, University Of West Florida, Pensacola Catholic High School, University Of West Florida.

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