I have stared a new business doing Appraisals for both carriers and insureds in and around Michigan. Please let me know if I can assist your conflict in any way!

Nationwide deployment to major catastrophe areas meeting with homeowners and contractors to assess, negotiate, and achieve agreement on scope of work and cost. Scoping includes inspecting, photographing, documenting, and investigating cause of loss for appropriate coverages and subrogation referrals as applicable. • Maintained consistent settlements of 3.5 claims per day through average of 21 days deployment including all file handling. • Specifically chosen by management for multiple Service Recovery/Customer Retention Deployments. Service Recovery/Customer Retention deployments include claims that were either mishandled or managed ineffectively. • Cultivated strong, enduring relationships through each deployment with key vendors, contractors, construction product sales representatives, and mitigation specialists. • Highest level authority for claim settlement

Senior Property Adjuster - Claims Specialist Northern Michigan staff adjuster responsible for handling low to complex residential property claims. Maintained full file retention for Northern Michigan customer base. Met with homeowners and contractors to assess, negotiate, and achieve agreement on scope of work; inspected, photographed, documented, and investigated cause of loss for appropriate coverage and subrogation referrals as applicable. • Cultivated and maintained strong, enduring relationships with Meemic members, key vendors, contractors, construction product sales representatives and mitigation specialists. • Subject matter expert appointed by management to assume responsibility for complex losses for other adjustors that lacked knowledge, experience and expertise. • Higher level authority for claim settlement • Frequently requested to deploy to other markets experiencing high volume of complex claims; provided valuable consultation, guidance, and assistance. • Volunteered as mentor for junior adjustors.

Northern Michigan staff adjuster; maintained full file retention for Northern Michigan customer base covering farm property (including livestock), agricultural property, farm personal property, commercial property, and inland marine property. • Regularly called upon to travel to other markets facing a surge in claims; delivered valuable advice, support, and aid in managing high volumes of large and complex claims. • Recognized and appointed as beta tester for software configuration and deployment of Navigator/Guidewire claims handling system. • Provided valuable consultation and guidance for multiple teams on technical issues, showing a strong commitment to fostering collaborative and supportive work environment. • Higher level authority for claim settlement

Independent Property CAT Adjuster Nationwide deployment to disaster-stricken areas, collaborating with homeowners and contractors. Conducted thorough assessments, negotiations, and consensus-building on project scope and costs. On-site inspections, photography, documentation, and investigation of loss for accurate coverage determination. • Maintained consistent settlements of 7-10 claims per day through 3-month average of deployment duration. • Maintained first-selection status for CAT deployment. • Highly respected contributor