James E. Mchann Email & Phone Number

I have over 20 years of experience in the telecom industry and have a knack for creating solutions to impossible problems. I’m extremely enthusiastic and a great team player and have always been thrilled to ally with a group of people to achieve a common goal. Although deeply passionate about my area of expertise, I’m also a diehard gardener! From vegetables and flowers to orchids and carnivorous plants, I grow them all! There is nothing greater in life than getting your hands dirty while planting the future; plus, it’s good for your soul! I always say, the fountain of youth can be found in one’s own backyard. Specialties: Technical Support, Inventory Control, Order Management, Data Analysis, Order Processing, Customer Service, IOT/SaaS Solutions, Order Fallout Analysis, Account Maintenance, Sales SupportSome of the systems tools I’m very familiar with include the following: Salesforce, Microsoft Office Suite, SAP Business Objects / Logistics planning, Network Ticketing and Database systems, Excel, Micro Focus ITSM, Service Now, Productivity Marketplace (ODIN), MSI, OMIM, Geotab MyAdmin, Citrix Workspace, CSM Account Managers, PowerBi, Jira, and Google Sheets.

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  University Of Central Oklahoma

  Management Of Information Systems, Mis