Data Solutions Manager
CurrentManaging a team of Data Engineers to enhance and maintain an enterprise level data-mart used to support the Insurance, Product & Portfolio arm of Suncorp.
Jul 2023 - Present
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James P. Email & Phone Number
Data Solutions Manager at Suncorp Group
at
Suncorp Group
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✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Data Solutions Manager at Suncorp Group
Location
Greater Melbourne Area, Australia, Australia
Company size
Who is James P.? Overview
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Quick answer
James P. is listed as Data Solutions Manager at Suncorp Group at Suncorp Group, a company with 12163 employees, based in Greater Melbourne Area, Australia, Australia. AeroLeads shows a matched LinkedIn profile for James P..
James P. previously worked as Data Solutions Manager at Suncorp Group and Customer Insights Manager at Suncorp Group. James P. holds High School Certificate from Holy Spirit College, Lakemba.
Company email context
Email format at Suncorp Group
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Suncorp Group
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Profile bio
About James P.
I'm an experienced Data Solutions Manager with more than 16 years of experience across various insurance distribution channels, eight of which have been within the data and enterprise technology space. I'm a self-motivated individual with a passion for problem solving and continuous improvement. I've established a proven track record in solution design, business systems analysis, providing insights and thought leadership in areas of performance management, customer insights and capability enablement complemented by technical competencies & strong business acumen.
Current workplace
James P.'s current company
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Suncorp Group
10 roles
James P. work experience
A career timeline built from the work history available for this profile.
Customer Insights Manager
Leading a group of skilled analysts in developing and delivering data driven insights across Suncorp’s Direct Distribution network.My team works with business areas and project teams to understand and interpret data points as well as develop capabilities to improve insights on customer performance.Insights obtained are used to drive strategies to improve.
Dec 2020 - Jul 2023
Analytics Lead & Senior Business Analyst
- Business systems analysis & requirements gathering- Benefits estimation, analysis & tracking- Project Lead- Portfolio management- Insights & reporting capability enablement- Data modelling, analysis & visualisation- Data architecture
Jul 2016 - Dec 2020
Distribution Insights Leader
- Partnered with channel owners, heads of, project leads & Chief Data Office teams to unpack business problems and provide insights and recommendations to maximise business outcomes- Managed a team of three Distribution Insights Advisors- Product, process & system SME for key projects & initiatives- Business Requirements gathering and documentation.
Aug 2013 - Jun 2016
Distribution Optimisation Advisor
- Worked within various brands (GIO, Suncorp, Apia, AAMI)- Implemented key performance metrics utilised today such as Paid to Call Variance, Paid Units Variance & Validated Retention Rate- Created Sales & Service Performance dashboards for front line Consultant & Leaders- Developed automated Leader Scorecards- Developed Contact Centre reporting suites.
Aug 2011 - Aug 2013
Operations & Continuous Improvement Officer
- Managed weekly sales reporting for the GIO Contact Centres- Managed system on-boarding process for new recruits- Technical lead in developing the ‘Work from Home’ capability within the GIO Contact Centres- Addressed ad-hoc IT related issues for Contact Centre staff- GIO Awards Winner 2010 - Top Support Person
Jun 2008 - Jun 2011
Dialler Analyst
- Managed the performance and load balance of each dialler job utilising the Avaya Dialler- Managed & developed performance reporting for the Outbound Contact Centres- Leads forecasting- Resource planning & FTE budgeting for planned campaigns- Dialler user screen design and maintenance- Managed team of 2 Outbound Dialler Support Officers
May 2010 - Jul 2010
Customer Solutions Specialist
- Conducted personal insurance policy health-checks to ensure accurate premium were calculated- Negotiate premium reductions with customers- Presented options to customers to retain their business- Managed and enhanced outcome reporting database- Produced monthly trend analysis reports to contact centre managers & other stakeholders
Jun 2007 - Jun 2008
Sales And Service Consultant
- Handle inbound sales and service related customer queries- Responsible for selling personal insurance products to new customers- Identify cross-sell and upsell opportunities- Amend existing personal insurance policies whilst educating customers on their insurance products
Nov 2005 - Jun 2007
Quotes & Site Survey Co-Ordinator
Broadcast Services Australia
- Liaised with customers and Foxtel Quality Assurance supervisors to arrange surveys of specialty installation- Managed quotes and approvals of custom installations- Liaised with customers, Foxtel consultants and service contractors to rectify property damage complaints with varying degrees of severity- Same-day job allocations for service technicians
Aug 2003 - Aug 2005
Team & coworkers
Colleagues at Suncorp Group
Other employees you can reach at suncorpgroup.com.au. View company contacts for 12163 employees →
TE
Thomas Entwisle
Colleague at Suncorp Group
Barangaroo, New South Wales, Australia, Australia
View →
JB
John Blount
Colleague at Suncorp Group
Greater Brisbane Area, Australia
View →
KB
Kylie Booth
Colleague at Suncorp Group
Capalaba, Queensland, Australia, Australia
View →
SD
Sugandha Dhingra
Colleague at Suncorp Group
Brisbane, Queensland, Australia, Australia
View →
MC
Michelle Constantine
Colleague at Suncorp Group
Brisbane, Queensland, Australia, Australia
View →
KB
Kylie Brown
Colleague at Suncorp Group
Greater Brisbane Area, Australia
View →
TM
Tayla Mostyn
Colleague at Suncorp Group
Adamstown, New South Wales, Australia, Australia
View →
KR
Kyle Reichstein
Colleague at Suncorp Group
Greater Brisbane Area, Australia
View →
WD
Wesley Dunlop
Colleague at Suncorp Group
Brisbane City, Queensland, Australia, Australia
View →
SM
Sana M.
Colleague at Suncorp Group
Underwood, Queensland, Australia, Australia
View →
Thomas Entwisle
Colleague at Suncorp Group
Barangaroo, New South Wales, Australia, Australia
View →
JB
John Blount
Colleague at Suncorp Group
Greater Brisbane Area, Australia
View →
KB
Kylie Booth
Colleague at Suncorp Group
Capalaba, Queensland, Australia, Australia
View →
SD
Sugandha Dhingra
Colleague at Suncorp Group
Brisbane, Queensland, Australia, Australia
View →
MC
Michelle Constantine
Colleague at Suncorp Group
Brisbane, Queensland, Australia, Australia
View →
KB
Kylie Brown
Colleague at Suncorp Group
Greater Brisbane Area, Australia
View →
TM
Tayla Mostyn
Colleague at Suncorp Group
Adamstown, New South Wales, Australia, Australia
View →
KR
Kyle Reichstein
Colleague at Suncorp Group
Greater Brisbane Area, Australia
View →
WD
Wesley Dunlop
Colleague at Suncorp Group
Brisbane City, Queensland, Australia, Australia
View →
SM
Sana M.
Colleague at Suncorp Group
Underwood, Queensland, Australia, Australia
View →
3 education records
James P. education
High School Certificate
Holy Spirit College, Lakemba
Cert. 3 In Fitness
Foundation Certification, Business Analysis
Logitrain
FAQ
Frequently asked questions about James P.
Quick answers generated from the profile data available on this page.
What company does James P. work for?
James P. works for Suncorp Group.
What is James P.'s role at Suncorp Group?
James P. is listed as Data Solutions Manager at Suncorp Group at Suncorp Group.
Where is James P. based?
James P. is based in Greater Melbourne Area, Australia, Australia while working with Suncorp Group.
What companies has James P. worked for?
James P. has worked for Suncorp Group, Suncorp, and Broadcast Services Australia.
Who are James P.'s colleagues at Suncorp Group?
James P.'s colleagues at Suncorp Group include Thomas Entwisle, John Blount, Kylie Booth, Sugandha Dhingra, and Michelle Constantine.
How can I contact James P.?
You can use AeroLeads to view verified contact signals for James P. at Suncorp Group, including work email, phone, and LinkedIn data when available.
What schools did James P. attend?
James P. holds High School Certificate from Holy Spirit College, Lakemba.
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