I have been working in the IT field since 2022, and have nearly 16 years of experience with computer hardware and software troubleshooting, My college and professional experiences have familiarized me with various programming languages such as Java, C, Python, SQL, HTML, Visual Basic, and many others. My studies specialized in Cybersecurity policy, System and Network Administration, and Application Development. I also have a Minor degree in Project Management, I have been working in Customer Support oriented positions since 2017 and have over 5 years of academic public speaking experience. I have worked on many collaborative projects including a modular Windows application with teams of individuals, in which I worked on both UI design and back-end communication.My focus now is on System Administration and Hardware Support.