James R. Harrington Email and Phone Number

-Promoted daily Spring Training ticket deals via social media to help achieve and exceed daily, weekly, and monthly sales goals set forth by management-Given the responsibility of handling all electronic ticket service issues and complaints that arise each game -Responsible for answering all incoming calls and any questions regarding events and ticket information -Worked closely with ballpark personnel to coordinate special accommodations for ADA patrons within stadium

-Worked with small local business owners (1-5 locations) to develop sales growth through Yelp, specializing in the Portland, Vancouver, and Seattle markets. -Had complete ownership and autonomy over the full sales cycle from prospecting to close -Made 80-100 outbound sales calls each day

-Responsible for setting up 15 cabanas and 6 box suites in Club Level West prior to each game-Work closely with security, housekeeping and food/beverage personnel to help boost fan retention -Resolve customer issues and answer any questions regarding stadium amenities and game-day festivities-Communicate via headset with supervisors and peers to guarantee efficient operations

-Worked over 20 private party buyouts, including special events for the Chicago Cubs, Phoenix Suns, Milwaukee Bucks and the New England Patriots -Maintained the professional social media requirements and standards established by management -Communicated effectively with restaurant team members in a fast-paced environment to help boost guest retention-Instruct all new employee’s on job responsibilities and general restaurant safety procedures

-Input and transfered all client information via agency management system -Received all incoming correspondences and packages and routed to correct recipient -Responsible for scheduling appointments with clients-Managed company inventory and ordered new supplies as needed

-Supervised new employees on restaurant rules and procedures-Communicated with chef's and line cooks to expedite food orders in a timely manner -Worked collectively with team members to ensure all customer needs are met and restauarnt standards of service are maintained-Graded overall individual performance of new employees and communicated results to management

-Workedwith hostess staff to set up the restaurant for private parties and events -Trained new employees on restaurant responsibilities -Effectively communicated with management, staff members, and customers to ensure smooth operations-Cleaned tables, fill drinks orders, and support servers as needed