Currently main manager of $200M+ major plant expansion project primarily in charge of asset management, legal & contractual matters, cost accounting, communications, interpreting and other duties as needed.

One Year OTJ Comprehensive Training ProgramIncluded work in strategic planning, production management, logistics, sales, marketing, purchasing and R&D at over 10+ locations throughout Japan,.Transferred to Maruchan, Inc. (US Subsidiary of Toyo Suisan Kaisha, Ltd.) in February 2020

PROJECT MANAGEMENTPromoted for Main Project Management of Toyota Motor Manufacturing North AmericaAdditional Management: Honda North America, Nissan North America and over 10+ Japanese Automotive Manufacturing Firms-Supervised over 100+ projects at 20+ major plants▪ Acted as main pivot person bridging customer and internal communications-Developed and administered Automotive Project (AP) Microsoft SharePoint portal for efficient management of project activities▪ Established AP Schedule, a department-wide manpower scheduling resourceo Tabulated manpower divisions for year in advance planningo Integrated with Salesforce to streamline information sharing▪ Led bi-weekly meetings to report project progress, set weekly tasks and countermeasures▪ Maintained thorough project logs creating transparent job details for all active parties-Interpreted Japanese/English language correspondences to American/Japanese staff for smooth internal processing▪ Primary communicator between Japanese expat management and American staff▪ Technical scheduling, process flow documentation, negotiation meeting minutes etc.-Acted as a primary contact between North American customers and Japanese head office▪ Managed internal Japanese/American discussion with Japan-side feedback-Advised directly to the Director of Service Department ▪ Briefed project status updates, issue countermeasures, prospective job acquisitions-Oversaw customer feedback recommendations for improved overall satisfaction of services▪ Investigated 2016 outstanding issues and circulated implemented solutions to customers

ACCOUNT MANAGEMENTActed as a primary facilitator of Toyota Motor Corporation material purchasesManaged part orders for 50+ top Japanese and American manufacturers▪ Contacted personnel regarding upcoming project material orders ▪ Processed quotations and sales orders for part transactions▪ Liaised with purchasing for local procurement of product▪ Answered technical clarification inquiriesJAPANESE COMMUNICATIONFunctioned as a primary business / technical translator company-wide▪ Translated material: technical prints, configuration manuals, specification data sheets, purchasing inquiries▪ Held meetings conducted in Japanese for engineering and sales support discussionsPROJECT MANAGEMENT Headed multiple aftermarket jobs simultaneously▪ Directed engineering & service department personnel for recommendations based on customer requests▪ Oversaw all actions between internal and external parties until project completion ▪ Executed quotations and sales orders▪ Updated internal Salesforce CRM database for precise progression trackingLIAISON WITH JAPAN & TAIWANBridged correspondence with JTEKT and WELE affiliate companies▪ Completed purchase inquiries for customer part orders▪ Resolved technical and warranty issues▪ Provided Japanese/Mandarin Chinese language assistance for purchasing/sales/engineering insuring accurate communicationsTECHNICAL ANALYSISResearched extensive parts specification data▪ Investigated Japanese technical prints, bills of material, machine manuals etc.Maintained ROI System data and inventory management▪ Supervised inventory management record updates via 6+ people for system database accuracy▪ Inputted engineering and distribution data for new item entries▪ Authorized supersede control for revised parts▪ Developed files for greater inventory efficiency and advised purchasing department for necessary adjustments in volume levels

-Managed client accounts of major manufacturers in the automotive and airline industryPrimary account manager of DENSO North AmericaHandled all 100+ quotations, purchase orders and shipmentsPrimary organizer of sales exhibition events for 150+ attendeesWeekly plant visits for on-site technical & sales supportCoordinated all orders with end users as well as purchasing, logistics and accounting departmentsSecured first company-wide purchase by Boeing CorporationSecondary account manager of Toyota Motor Manufacturing CorporationManaged accounts of additional 10+ automotive/manufacturing firmsSet up supplier channels with new clients-Promoted Green Frame aluminum profile used in TPS/Kaizen factory automationFace-to-face meetings with clientsOn-site presentations and seminarsFacility touring for recommending improvement measures-Quoted customers on product ordersArranged unit prices using Excel Vlookup on multiple price listsCalculated cutting/transportation costsDecided payment and shipping terms-Headed projects per customers’ requestsCoordinated with technical staff to produce CAD drawingsPurchased from vendors for supplementary materialDeveloped prototype units and gathered customer feedbackProduced commercial units-Contacted Japanese managers in North America to establish business relationsCold calling key contacts for scheduling company visits-Acted as a primary liaison for North American dealings with Japan officesCommunicated inventory forecasts, sales reports and customer feedback-Translated business and technical Japanese documents to EnglishProduct application manuals, seminar scripts, customer emails, event promotional material-Interpreted Japanese executives during business negotiationsPrice negotiationsProduct presentationsTechnical seminars

-Led over thirty 50 minute classroom and private lessons a week-Sold self-study materials to students to boost school profitability and meet sales quotas-Closed deals on sign ups and renewals with current and prospective students-Translated Japanese internal memos into English-Supervised over fifty individual students’ counseling-Conducted daily one-on-one interviews and demo lessons with prospective students-Answered phone calls and communicated with customers in Japanese and English-Organized offsite events for employees and clients-Conducted business English lessons to professionals in a variety of fields-Designed and headed special exposition courses (e.g. American Politics, Basic Mandarin Chinese, Expressing Caution in the Workplace, Katakana English, Heteronyms)

-Administered TOEFL test preparation and oral exercises primarily to Japanese and Chinese students-Collaborated with classroom instructors by leading group discussions-Coordinated tutor registration

-Supported editors with post-production film editing projects-Facilitated client relations