James Roy Email and Phone Number
James Roy work email
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Process-oriented operations manager with proven success in leading teams to meet and surpass budgetary objectives and customer service goals. Known as a firm, highly efficient, and empathetic manager who is concerned for the well-being of his staff and who successfully builds teams in unionized or non-unionized environments. Strong understanding of budgetary procedures and strategic planning to attain goals.Specialties: Operations, Safety, Process improvement, Cost control, Logistics, Planning, Scheduling
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Regional Food And Beverage DirectorRimap HospitalityMontreal, Qc, Ca
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Regional Food And Beverage DirectorRimap Hospitality Mar 2021 - PresentMontreal, Quebec, Canada -
Directeur De La RestaurationLe Cantlie Suites Hotel Jan 2014 - Jan 2021Montreal, QuebecFood and beverage manager for the 256 room hotel. Responsible for all F&B activities including kitchen, banquets, dining room and bar, room service. Management of staff and budgets.
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Banquets ManagerLe Centre Sheraton Montreal Hotel 2012 - 2013Montreal, Que.Managed staff of 4 assistant Maître D's supporting 75 internal employees and an external list of 60+ unionized employees. Responsible for the coordination of all banquet activities in the 44 banquet rooms covering 51,000 sq. ft. including the main ballroom of over 13,000 sq. ft. -
Maître D'Hôtel - Opérations, Restauration Et Service À La ClientèleCorporation Du Fort St-Jean 2011 - 2012St-Jean Sur RichelieuBanquets Manager in charge of catering sales force of 3 and an operations team of 4 assistant maitre d's and 60 banquet employees. Responsible for providing food and beverage deliveries to the military on site and all commercial banquet activities including meetings, trade shows, marriages, galas ranging from 20 to 1000 guests. -
Operations Manager - BarsSociété Des Casinos Du Québec 2003 - 2011Managed staff of 9 supervisors supporting 230 unionized employees in 13 outlets on a 24 hour basis. Ran operations budgets of outlets and developed and executed strategic plan to maintain customer satisfaction goals. Managed the opening of a new bar with a self-sufficient kitchen operation and established food service in all bar outlets in a unionized environment. Ensured maintenance of corporate health and hygiene standards. -
Outlets ManagerRenaissance Montreal 1998 - 2003Managed staff of 3 supervisors and 85 unionized employees in 4 departments with $5M budget and ensured that service was courteous, efficient and top-class. Designed the pricing and promotional strategies of the bar and restaurant, including the design and production of promotional material. Successfully opened new Café Bistro and bar in hotel lobby. Launched the Renaissance Savvy Service program to unionized personnel. -
Banquet ManagerCrowne Plaza® Hotels & Resorts 1997 - 1998Montreal, Quebec, CanadaSupervised staff of 35 unionized employees. Scheduled and coordinated all activities in the 18 banquet halls on 5 floors from set-up to service and billing. Changed processes in order to provide customers with more personalized and attentive service. -
Manager, Tour De Ville RestaurantRadisson Hotel Group 1991 - 1994Montreal, Quebec, CanadaDoubled the volume of business of the department in three years while simultaneously reducing labour costs by 40%. Succeeded in building a team completely dedicated to meeting customers’ needs.
James Roy Skills
James Roy Education Details
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Marketing -
Katimavik High SchoolDes
Frequently Asked Questions about James Roy
What company does James Roy work for?
James Roy works for Rimap Hospitality
What is James Roy's role at the current company?
James Roy's current role is Regional Food and Beverage Director.
What is James Roy's email address?
James Roy's email address is ja****@****tron.ca
What schools did James Roy attend?
James Roy attended Mcgill University, Katimavik High School.
What skills is James Roy known for?
James Roy has skills like Food And Beverage, Banquets, Hotels, Restaurants, Leadership, Catering, Customer Service, Food Service, Budgets, Customer Satisfaction, Marketing Strategy, Hospitality Management.
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James Roy
President, Principled Apartment Advisor, A Division Of Royal Lepage Signature RealtyToronto, On4jjb.com, royallepage.ca, gmail.com, principledadvisor.ca -
3interlog.com, amazingagency.ca, digitalreno.ca
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