With a passion for creating exceptional customer experiences and a knack for optimizing operational processes, I thrive at the intersection of technology and customer service. As a Field Delivery Guide at Rivian, I’ve had the privilege of engaging with customers, guiding them through their purchase journey, and supporting community events that draw thousands. My time at Apple sharpened my skills in repair excellence, team leadership, and process improvement, helping to elevate our store’s performance to new heights. I’m committed to continuous learning and bringing value to every team I’m part of. Let’s connect!