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James Rice Email & Phone Number
Manager, Client Onboarding
at
Agero, Inc.
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✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Manager, Client Onboarding
Location
Traverse City, Michigan, United States
Company size
Who is James Rice? Overview
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Quick answer
James Rice is listed as Manager, Client Onboarding at Agero, Inc., a with 1584 employees, based in Traverse City, Michigan, United States. AeroLeads shows a matched LinkedIn profile for James Rice.
James Rice previously worked as Principal Client Implementation Manager at Agero, Inc. and Head of Customer Success at Inxeption. James Rice holds Bachelor Of Science - Bs, Journalism from Ohio University.
Company email context
Email format at Agero, Inc.
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Agero, Inc.
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Profile bio
About James Rice
With a decade of expertise in customer relationship management and a proven track record in enhancing partner integration, I have played a pivotal role in optimizing time to revenue and maintaining high client retention rates. My experience in implementing effective engagement strategies and account management practices has consistently driven success.In leading customer success teams, I have empowered partners to fully leverage the potential of SaaS platforms, aligning with their diverse business objectives. This has been achieved through strategic onboarding processes and AI-driven training programs, resulting in a seamless experience that significantly reduces support tickets and increases user proficiency.
Current workplace
James Rice's current company
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Agero, Inc.
11 roles
James Rice work experience
A career timeline built from the work history available for this profile.
Principal Client Implementation Manager
Head Of Customer Success
Inxeption
*Directed a team overseeing end-to-end account management, including reporting, client meetings, operations, and QBRs, effectively managing a large portfolio of annual recurring revenue.*Enhanced customer engagement strategies and implemented effective account management practices, leading to a high client retention rate.*Conducted comprehensive training sessions, significantly increasing client proficiency and satisfaction, which resulted in a marked reduction in support tickets.*Utilized AI-driven strategies to create extensive help center content for the SaaS platform through a structured project plan.
Oct 2023 - Aug 2024
Director Of Implementation & Project Management
Inxeption
*Led the onboarding of new clients, customizing the SaaS platform to meet specific requirements and service levels.*Hired, trained, and lead a team of implementation project managers responsible for implementing over 100 million dollars in revenue.*Optimized workflows to accelerate time-to-value, enabling clients to quickly realize platform benefits.*project managed development and implementation of a self-onboarding flow for digital signups
Jan 2022 - Oct 2023
Onboarding Lead
Inxeption
*Managed team of seven onboarding specialists. *Lead team that onboarded over 1200 accounts in 2022, personally onboarded 600 new accounts.*Identified over 1.6 million dollars of additional revenue opportunities through onboarding of new clients
Mar 2021 - Jan 2022
Onboarding Specialist
Inxeption
Jan 2021 - Mar 2021
Customer Success Manager
Jun 2018 - Jan 2021
Advanced Technical Support
Jun 2016 - Jun 2018
Digital Marketing Specialist
May 2014 - Jul 2015
Regional Marketing Manager
Apr 2012 - Apr 2014
Creative
Jan 2009 - May 2012
Team & coworkers
Colleagues at Agero, Inc.
Other employees you can reach at agero.com. View company contacts for 1584 employees →
JT
Josh Taylor
Colleague at Agero, Inc.Clarksville, Tennessee, United States
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CW
Connie Witty
Colleague at Agero, Inc.Richards Landing, Ontario, Canada
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CS
Cody Saggus
Colleague at Agero, Inc.Lakeland, Florida, United States
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SS
Sara Salib
Colleague at Agero, Inc.Clarksville, Tennessee, United States
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SL
Seana Loftus
Colleague at Agero, Inc.Metro Jacksonville, United States
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MT
Milagros Tejada
Colleague at Agero, Inc.Central Falls, Rhode Island, United States
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AW
Aman Wangde
Colleague at Agero, Inc.Waltham, Massachusetts, United States
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ME
Marissa Escalante
Colleague at Agero, Inc.Greater Mcallen Area, United States
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NL
Nykole Lowe
Colleague at Agero, Inc.Johnson City, Tennessee, United States
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DC
Deb Coronado
Colleague at Agero, Inc.Greater Tucson Area, United States
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Josh Taylor
Colleague at Agero, Inc.Clarksville, Tennessee, United States
View →
CW
Connie Witty
Colleague at Agero, Inc.Richards Landing, Ontario, Canada
View →
CS
Cody Saggus
Colleague at Agero, Inc.Lakeland, Florida, United States
View →
SS
Sara Salib
Colleague at Agero, Inc.Clarksville, Tennessee, United States
View →
SL
Seana Loftus
Colleague at Agero, Inc.Metro Jacksonville, United States
View →
MT
Milagros Tejada
Colleague at Agero, Inc.Central Falls, Rhode Island, United States
View →
AW
Aman Wangde
Colleague at Agero, Inc.Waltham, Massachusetts, United States
View →
ME
Marissa Escalante
Colleague at Agero, Inc.Greater Mcallen Area, United States
View →
NL
Nykole Lowe
Colleague at Agero, Inc.Johnson City, Tennessee, United States
View →
DC
Deb Coronado
Colleague at Agero, Inc.Greater Tucson Area, United States
View →
1 education record
James Rice education
FAQ
Frequently asked questions about James Rice
Quick answers generated from the profile data available on this page.
What company does James Rice work for?
James Rice works for Agero, Inc..
What is James Rice's role at Agero, Inc.?
James Rice is listed as Manager, Client Onboarding at Agero, Inc..
Where is James Rice based?
James Rice is based in Traverse City, Michigan, United States while working with Agero, Inc..
What companies has James Rice worked for?
James Rice has worked for Agero, Inc., Inxeption, Godaddy, Bigos Management, Inc., and World Of Beer Franchising, Inc..
Who are James Rice's colleagues at Agero, Inc.?
James Rice's colleagues at Agero, Inc. include Josh Taylor, Connie Witty, Cody Saggus, Sara Salib, and Seana Loftus.
How can I contact James Rice?
You can use AeroLeads to view verified contact signals for James Rice at Agero, Inc., including work email, phone, and LinkedIn data when available.
What schools did James Rice attend?
James Rice holds Bachelor Of Science - Bs, Journalism from Ohio University.
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