James Scully Email and Phone Number
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James Scully personal email
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James Scully is a Business Development Director at Build Concierge. He possess expertise in management, mobile devices, account management, telecommunications, pre sales and 20 more skills. Colleagues describe him as "James is a hard working and dedicated person"
Build Concierge
View- Website:
- buildconcierge.com
- Employees:
- 25
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Business Development DirectorBuild ConciergeUnited Kingdom
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Senior Account ExecutiveDepotnet Ltd Oct 2024 - PresentUnited Kingdom -
Head Football CoachMethley United Afc Cic Sep 2019 - PresentLeeds, England, United KingdomU11's season 24/25 -
Senior Account ExecutiveBigchange Jan 2020 - Oct 2024Leeds, England, United Kingdom- Frontline quota baring AE- New business acquisition focusing on mid-market and specific industry verticals- Managing the sales cycle from discovery, evaluation, commercial through to close and handover to onboarding- Managing key stakeholders internally and externally to progress deals- Typical sales cycle 3 to 9 months- Typical use case includes integration requirements with 3rd party ERP/ other customer systems- Consultative approach using metrics to identify and build ROI in the sales process- Excellent understanding of core FSM industries - Priorities/ challenges/ typical key requirements/ personas -
Senior Sales EngineerBigchange Jan 2018 - Dec 2019Leeds, United Kingdom- Customer facing pre-sales role- Responsible for discovery, design, product demonstrations, requirements gathering- Manage end to end proof of concept test environments with customers to allow them to evaluate the product- Manage product trials end to end- Demonstrable record of successful acquisitions, many mid-market and enterprise customers- Proven track record of managing multiple stakeholders (senior management, operations, procurement, IT, end users)
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Operations ManagerBigchange® Jul 2014 - Jan 2018Leeds, United KingdomStarting August 2014Reporting to the CEO with responsibility for Customer Service/ Field Engineering and Customer Bookings/ Supply Chain and 2nd line support.Responsibility for the implementation of scalable process and policy, ensuring continuity of 'best in class' levels of customer service as the business enters a period of substantial growth.
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Uk Customer Services ManagerMasternaut Ltd Oct 2013 - Jul 2014Aberford, Leeds- Responsible for several functional teams supporting Masternaut's UK customer base- Responsible for the overall Customer Service front line 'Level1' offering in the UK. Offering 'best in class' service to more than 4,000 business customers - Responsible for service planning and delivery for 'L1' across all Masternaut platforms and product sets -
Key Customer Support Desk ManagerMasternaut Ltd Sep 2011 - Sep 2013Aberford, LeedsResponsible for 1st and 2nd Line support for several of Masternaut's key customers.Responsible for a team supporting a FTSE 100 multiple-national customer across multiple territories (Europe and North America)- I was one of the key resources to design and Implement a bespoke CRM system to manage contractual SLA's for several customers, utilised by my support team- Responsible for a team coordinating telematics implementation project deployments in multiple European/ eastern European and North American territories. Coordinating UK resources as well as local engineering partners 'in-country' - Responsible for a team supporting customers from the UK in multiple territories, managing language requirements/ contracts/ processes.Operated from Masternaut's Huntingdon, Cambridgeshire office managing a support (commissioning) team between Sep11-March12Successfully completed a key project migrating skills and resources to a separate geographic location
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Pre-Sales Specialist/ 3X Product Delivery ManagerMasternaut Ltd Apr 2009 - Sep 2011Aberford, Leeds3x MRM product;- Responsible for 3x Product Delivery including management of 3x Product Support team (Level 1 Support)- Designed and implemented internal customer management tool - Supplier relationship management responsibilitiesPre-sales support for a Lone Worker product - Delivered on-site demo's and trials to prospects and existing customers
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Technical Support ManagerMasternaut Ltd Apr 2004 - Mar 2009Aberford, Leeds
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Internet Banking Support CoordinatorHbos Feb 2003 - Apr 2004
James Scully Skills
James Scully Education Details
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Leeds Grammar School
Frequently Asked Questions about James Scully
What company does James Scully work for?
James Scully works for Build Concierge
What is James Scully's role at the current company?
James Scully's current role is Business Development Director.
What is James Scully's email address?
James Scully's email address is ja****@****pps.com
What is James Scully's direct phone number?
James Scully's direct phone number is +4477821*****
What schools did James Scully attend?
James Scully attended Leeds Grammar School.
What skills is James Scully known for?
James Scully has skills like Management, Mobile Devices, Account Management, Telecommunications, Pre Sales, Team Management, Product Management, Integration, Wireless, M2m, Telematics, Team Leadership.
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James Scully
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