James Sharp

James Sharp Email and Phone Number

Client Engagement Manager at Newcastle Strategic Solutions @ Newcastle Strategic Solutions
tyne and wear, gateshead, united kingdom
James Sharp's Location
Sunderland, England, United Kingdom, United Kingdom
James Sharp's Contact Details

James Sharp personal email

n/a
About James Sharp

A self-motivated and highly respected business manager with over 15 years of experience within the outsourced contact center industry, bringing forth proven expertise in guiding business operations, management, strategy, and profitability through an approach of continuous improvement best practice. Driven, detailed and leveraging data and technology to garner key performance insight , I work with key stakeholders on developing strategic initiatives to ensure we drive to deliver our key business objectives.

James Sharp's Current Company Details
Newcastle Strategic Solutions

Newcastle Strategic Solutions

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Client Engagement Manager at Newcastle Strategic Solutions
tyne and wear, gateshead, united kingdom
Website:
newcastlesolutions.co.uk
Employees:
119
James Sharp Work Experience Details
  • Newcastle Strategic Solutions
    Client Engagement Manager
    Newcastle Strategic Solutions Sep 2024 - Present
    United Kingdom
    View
  • Resq
    Account Director
    Resq Aug 2023 - Sep 2024
    Seaham, England, United Kingdom
    As Account Director , I provide strategic overview of 3 major client partners accounts, working with my team of direct reports to ensure we exceed delivery of both our clients and our internal business objectives. Managing relationships with our senior stakeholders, I utilise over 15 years of contact centre experience across a number business functions, industries and campaign types to develop long term strategies to drive business improvement and deliver increased return on investment.
    View
  • Resq Limited
    Site Lead - Telecoms
    Resq Limited Jan 2021 - Aug 2023
    Seaham, England, United Kingdom
    View
  • Resq Limited
    Client Services Manager
    Resq Limited Jun 2019 - Jan 2021
    Seaham, County Durham, United Kingdom
    View
  • Ashbrook Trustees
    Proposition Director
    Ashbrook Trustees Feb 2019 - May 2019
    Sunderland, United Kingdom
  • Ashbrook Trustees
    Marketing And Operations Director
    Ashbrook Trustees Apr 2018 - Feb 2019
    Sunderland, United Kingdom
  • Choice Future Planning
    Director Of Data And Risk
    Choice Future Planning Apr 2016 - Apr 2018
    Choice Future Planning
  • Parseq
    Project Lead
    Parseq Feb 2014 - Mar 2016
    Sunderland, United Kingdom
    View
  • 2Touch (A Business Acquired By Parseq)
    Campaign Manager / Dialler Manager
    2Touch (A Business Acquired By Parseq) Mar 2012 - Feb 2014
    Sunderland, United Kingdom
    View
  • 2Touch
    Client Accounts Manager
    2Touch Aug 2011 - Mar 2012
    View
  • 2Touch
    Operations Quality Manager
    2Touch Jan 2011 - Aug 2011
    View
  • 2Touch
    Communications Manager
    2Touch Jun 2010 - Dec 2010
    View
  • 2Touch
    Outbound Sales Manager
    2Touch May 2008 - Jun 2010
    View

James Sharp Skills

Crm Call Centers Project Management Account Management Management Campaign Managment Project Planning Leadership Contact Centers Customer Experience Performance Management Sales Operations Recruiting Telecommunications Operations Management Team Managerment And Leadership Continuous Improvement Predictive Dialers Statistical Data Analysis Client Relations Skills Outsourcing Strategic Communications Telemarketing Team Management Team Leadership Project Delivery Microsoft Project Change Management Stakeholder Management Business Analysis Strategy Service Delivery Customer Relationship Management Business Development

James Sharp Education Details

  • University Of Sunderland
    University Of Sunderland
    2:1
    View
  • Qualitrain
    Qualitrain
    Level 4
  • 20:20 Business Insight Http://Www.2020Businessgroup.Com
    20:20 Business Insight Http://Www.2020Businessgroup.Com
    (Ipma Level D, Scqf Level 7)
  • Teleport, Sunderland
    Teleport, Sunderland
    Nvq Level 2

Frequently Asked Questions about James Sharp

What company does James Sharp work for?

James Sharp works for Newcastle Strategic Solutions

What is James Sharp's role at the current company?

James Sharp's current role is Client Engagement Manager at Newcastle Strategic Solutions.

What is James Sharp's email address?

James Sharp's email address is da****@****ail.com

What schools did James Sharp attend?

James Sharp attended University Of Sunderland, Qualitrain, 20:20 Business Insight Http://www.2020businessgroup.com, Teleport, Sunderland.

What skills is James Sharp known for?

James Sharp has skills like Crm, Call Centers, Project Management, Account Management, Management, Campaign Managment, Project Planning, Leadership, Contact Centers, Customer Experience, Performance Management, Sales Operations.

Who are James Sharp's colleagues?

James Sharp's colleagues are Joanne Johnson, Lauren Jones, Joshua Elliott, Daniel Tyler, Andy Cardwell Smith, Faye Beattie, Jake Stephenson.

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