1St Line Customer Engineer
CurrentGraduated from the Mitel Apprenticeship scheme and am now employed by Mitel as a 1st line Customer Engineer.
Sep 2016 - Present
AeroLeads people directory · profile
James Smith Email & Phone Number
Tier 1 Technician at Mitel
at
Mitel
1 work email found
@mitel.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Tier 1 Technician at Mitel
Location
Greater Newport Area, United Kingdom, United Kingdom
Company size
Who is James Smith? Overview
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Quick answer
James Smith is listed as Tier 1 Technician at Mitel at Mitel, a company with 3860 employees, based in Greater Newport Area, United Kingdom, United Kingdom. AeroLeads shows a work email signal at mitel.com and a matched LinkedIn profile for James Smith.
James Smith previously worked as 1st Line Customer Engineer at Mitel and Apprentice Technician at Mitel. James Smith holds High School, It Nvq, In Progress from City Of Bristol College.
Company email context
Email format at Mitel
This section adds company-level context without repeating James Smith's masked contact details.
{first}.{last}@mitel.com
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AeroLeads found 1 current-domain work email signal for James Smith. Compare company email patterns before reaching out.
Profile bio
About James Smith
I am a Customer Engineer at Mitel Networks on the 1st Line engineers team. I’ve been working at Mitel since September 2014, where I started as an apprentice.On the 2 year-long apprenticeship, I was able to explore different teams within the company to get a more rounded view of Mitel, where I spent time working with the Project Management team, Networks Team, 2nd line Engineers team and the Resourcing and Service Desk team.I’m a very self-motivated engineer who frequently works extra hours whether it’s for self-improvement or if it’s during times where we have a larger work load and working more hours is required.
Listed skills include Telecommunications, Troubleshooting, Voip, Wireless, and 10 others.
Current workplace
James Smith's current company
Company context helps verify the profile and gives searchers a useful next step.
Mitel
2 roles
James Smith work experience
A career timeline built from the work history available for this profile.
Apprentice Technician
- To provide 1st line field engineering support on a range of Mitel and 3rd party products to our direct client base, indirect client base and support a Mitel network of channels.MAIN RESPONSIBILITIES:
- To provide first line field technical support for Mitel’s telecommunication equipment and third party products.
- To deliver a high standard of customer service.
- To respond to SAP Service Notifications or using the clients fault management tools to diagnose and resolve technical faults and meet agreed contractual obligations.
- To take ownership of users’ technical issues and identify appropriate solutions to resolve service incidents and requests. Act as the central contact point for field customer incident escalations and be responsible for.
- Escalate incidents to other support teams or 3rd Parties following defined procedures and escalation timescales.
Sep 2014 - Sep 2016
Team & coworkers
Colleagues at Mitel
Other employees you can reach at mitel.com. View company contacts for 3860 employees →
LS
Latoshia Stewart
Colleague at MitelHouston, Texas, United States, United States
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HB
Hameetha Banu
Colleague at MitelBengaluru, Karnataka, India, India
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PJ
Punith Js
Colleague at MitelBengaluru, Karnataka, India, India
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SR
Sherry Ruiz
Colleague at MitelTempe, Arizona, United States, United States
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SH
Saeid Hakim-Azari
Colleague at MitelGreater Cardiff Area, United Kingdom
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KO
Kathleen O'Reilly
Colleague at MitelGreater Ottawa Metropolitan Area, Canada
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CR
Claire Richards
Colleague at MitelGreater Newport Area, United Kingdom
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DA
Drew Allison
Colleague at MitelMarietta, Georgia, United States, United States
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VC
Vincent Catelotti
Colleague at MitelEast Greenbush, New York, United States, United States
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CK
Cheri Khan
Colleague at MitelGreater Toronto Area, Canada, Canada
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Latoshia Stewart
Colleague at MitelHouston, Texas, United States, United States
View →
HB
Hameetha Banu
Colleague at MitelBengaluru, Karnataka, India, India
View →
PJ
Punith Js
Colleague at MitelBengaluru, Karnataka, India, India
View →
SR
Sherry Ruiz
Colleague at MitelTempe, Arizona, United States, United States
View →
SH
Saeid Hakim-Azari
Colleague at MitelGreater Cardiff Area, United Kingdom
View →
KO
Kathleen O'Reilly
Colleague at MitelGreater Ottawa Metropolitan Area, Canada
View →
CR
Claire Richards
Colleague at MitelGreater Newport Area, United Kingdom
View →
DA
Drew Allison
Colleague at MitelMarietta, Georgia, United States, United States
View →
VC
Vincent Catelotti
Colleague at MitelEast Greenbush, New York, United States, United States
View →
CK
Cheri Khan
Colleague at MitelGreater Toronto Area, Canada, Canada
View →
3 education records
James Smith education
High School, It Nvq, In Progress
City Of Bristol College
High School, I.T, Level 3 Extended Diploma In Ict
Coleg Gwent
High School, Information Technology
Wyedean School And Sixth Form Centre
FAQ
Frequently asked questions about James Smith
Quick answers generated from the profile data available on this page.
What company does James Smith work for?
James Smith works for Mitel.
What is James Smith's role at Mitel?
James Smith is listed as Tier 1 Technician at Mitel at Mitel.
What is James Smith's email address?
AeroLeads has found 1 work email signal at @mitel.com for James Smith at Mitel.
Where is James Smith based?
James Smith is based in Greater Newport Area, United Kingdom, United Kingdom while working with Mitel.
What companies has James Smith worked for?
James Smith has worked for Mitel.
Who are James Smith's colleagues at Mitel?
James Smith's colleagues at Mitel include Latoshia Stewart, Hameetha Banu, Punith Js, Sherry Ruiz, and Saeid Hakim-Azari.
How can I contact James Smith?
You can use AeroLeads to view verified contact signals for James Smith at Mitel, including work email, phone, and LinkedIn data when available.
What schools did James Smith attend?
James Smith holds High School, It Nvq, In Progress from City Of Bristol College.
What skills is James Smith known for?
James Smith is listed with skills including Telecommunications, Troubleshooting, Voip, Wireless, Ip, Telephony, Ethernet, and Networking.
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