James Smith Email & Phone Number

Albrighton, England, Gb

Birmingham, England, United Kingdom

• Answering and actioning Covid19-related emails• Conducted right to work and DBS checks for new starters• Adding new starters to the e-learning systems• Arranged return to work meetings and updated database systems accordingly• Answering ad-hoc emails and calls from employees across the organisation• Passing and extending employees probation periods• Uploading existing employees’ files onto online database

West Bromwich, England, United Kingdom

• Answering ad-hoc emails and calls from volunteers and employees • Supporting the end-to-end recruitment process of volunteers• Creating and distributing identity cards for volunteers• Amending volunteers’ details on systems such as MyData • Conducting DBS and health checks• Organising interviews and assisting hiring managers with interview procedures• Assisting HR advisors with investigating adverse DBS applications• Training new members of the administration… Show more • Answering ad-hoc emails and calls from volunteers and employees • Supporting the end-to-end recruitment process of volunteers• Creating and distributing identity cards for volunteers• Amending volunteers’ details on systems such as MyData • Conducting DBS and health checks• Organising interviews and assisting hiring managers with interview procedures• Assisting HR advisors with investigating adverse DBS applications• Training new members of the administration team• Creating and amending new vacancy opportunities • Filing and organising volunteer files and documents• Working with employee and youth teams to organise files• Creating and sending new starter packs to new recruits• Working alongside administrators of various systems such as Reach to improve and streamline the recruitment process Show less

Telford, England, United Kingdom

- Creating and amending rotas based on weekly figures and staff availability-Using a database to check on the stores stock turn compared to the overall company average and transferring stock to and from other stores based on customer demand.- Conducting return to work and welfare meetings-Completing Operations Reports to assess store performance and maintenance-Completing First Aid courses

Telford, United Kingdom

-Leading a team of 14 staff members, ensuring they deliver professional and efficient customer service and providing them with skills to personally and professionally develop themselves.-Meeting with weekly targets, both in selling and buying of stock.-Overseeing, conducting and training staff with eCommerce work, making sure that stock leaves the store promptly, well packaged and using the correct procedures.Dealing with customer enquiries and complaints, for example, when… Show more -Leading a team of 14 staff members, ensuring they deliver professional and efficient customer service and providing them with skills to personally and professionally develop themselves.-Meeting with weekly targets, both in selling and buying of stock.-Overseeing, conducting and training staff with eCommerce work, making sure that stock leaves the store promptly, well packaged and using the correct procedures.Dealing with customer enquiries and complaints, for example, when customers are unhappy with their purchases or displeased with staff conduct. -Organising and testing electronical stock, such as consoles and phones, ensuring that expensive items we purchase can be resold without fault or customer dissatisfaction.-Performing weekly stock checks.-Conducting daily banking, ensuring that the store holds enough money for expensive purchases and using a FPS system where it isn't possible. -Performing risk assessments, to ascertain if staff members have any particular requirements and overall safety in the workplace.-Conducting disciplinaries and apprasials where required and resolving conflicts both with staff members and fellow management.-Writing for the company blog, creating reviews and thoughts on new products and liaising with the marketing team to get a greater understanding of target audience and what articles to release.-Assigning daily tasks to staff members and giving them targets to meet. -Analysing weekly target figures and ensuring staff members understand them and perform to meet them.-Travelling to other stores to assist in daily tasks and provide and receive advise and training on store performance. -Utilising databases to monitor staff performance and progress.-Submitting weekly payroll. Show less

Telford, United Kingdom

• Advised customers on products based on their needs• Organised stock in display areas, to maximise sales • Conducted eCommerce work • Signed customers up to memberships• Tested electrical stock to ensure products are not faulty before being bought in• Completed daily reports to check if stock had been purchased correctly

Telford, Shropshire, United Kingdom

- Conducting research into various types of feedback- Filing, organising and archiving staff documentation including new starters and leavers - Assisting in creating and utilising 360 feedback forms- Creating assessment tests including group exercises, numerical tests and logical reasoning assessments -Using ResourceLink to assign leaders onto various leadership development courses-Closing and amending roles on jobsites such as Indeed and Jobapplications -Proofreading… Show more - Conducting research into various types of feedback- Filing, organising and archiving staff documentation including new starters and leavers - Assisting in creating and utilising 360 feedback forms- Creating assessment tests including group exercises, numerical tests and logical reasoning assessments -Using ResourceLink to assign leaders onto various leadership development courses-Closing and amending roles on jobsites such as Indeed and Jobapplications -Proofreading and creating HR documentation Show less

Albrighton, Wolverhampton

-Delivering professional customer service by assisting customers with products and advice -Signing up customers to the membership database-Performing annual stock checks, to ensure that stock is not misplaced or missold-Cleaning and maintaining stock to the company's standard, maintaining the professionalism that is expected-Assisting management with cashing money in safe and tills-Handling and dispatching the large transfer orders that the centre received weekly-Taking… Show more -Delivering professional customer service by assisting customers with products and advice -Signing up customers to the membership database-Performing annual stock checks, to ensure that stock is not misplaced or missold-Cleaning and maintaining stock to the company's standard, maintaining the professionalism that is expected-Assisting management with cashing money in safe and tills-Handling and dispatching the large transfer orders that the centre received weekly-Taking telephone orders for large deliveries and organising stock to be collected in the warehouse Show less

Bachelor Of Arts (B.A.), English And American Literatures, 2:1

Activities and Societies: Drama society Creative writing group -Joined a drama group -Undertook a creative writing course

A Levels, English Literature, English Language And Geography