James (Sr.) Email & Phone Number

* Coordination with the Authority's Office of Technology for the installation and maintenance of technology systems utilized by the Fire and Rescue Department.* Responsible for the administration of the Record Management Systems of the department. Tracking of incidents, individual training records, occupancy inspections and permits. In 2023 replaced the records management system with a new system.* Integral in the implementation and maintaining of the electronic Patient Care Reporting system, in both mobile and desktop computers.* Participated in the evaluation of selection of new Computer Aided Dispatch system and implementation of new system including the communication center and mobile computers in the apparatus.* Facilitate changes within the Computer Aided Dispatch system that is managed by the Consolidated Communication Center.* Work with the Office of Technology - Radio & Wireless division in facilitating changes and upgrades to the Authority's radio system.* Responsible for the Kronos Telestaff implementation and continued utilization for staffing of fire/ems apparatus.* Facilitate and prepare a number of standard and ad-hoc reports for senior staff and Authority management on a daily, monthly and annual basis.* Integral in the implementation of the NCR CAD2CAD project and facilitating between the vendor and regional partners.* Participated in the implementation of Fire Station Alerting into the stations.* Member of the team that designed, purchased and implemented a replacement Mobile Command vehicle for the Authority. Integral in training of staff to drive and operate vehicle independently.* Represent the Authority on regional communication committees.

* Administer the Public Safety Interoperability Program, coordinating radio codeplug configuration and implementation with Fairfax County and regional partners.* Represented Fairfax County on Regional Communications Committees.* Participated as part of the technical response team for scheduled on-call and emergency callback assignments for complex or severe system problems and outages.* Worked with the NCR Rebanding Codeplug development teams in coordinating creating and implementing Rebanding Codeplugs.* Oversaw the re-programming teams for the Public Safety organizations within Fairfax County. This entailed working with the public safety liaisons in development of radio codeplugs that were modified based on changes in internal and external radio systems.* Assisted in the annual Command, Control and Communications Vehicle Rally held at the Fairfax County Police Driving Range and Smithsonian Museum. This work entailed working with Manufacturer representatives in providing educational sessions and working with the various jurisdictions/agencies throughout the National Capital Region to provide vehicles and staff to participate in the event.* Worked with Council of Government Police and Fire sub-committees in review and implementation of procedures for radio interoperability in the National Capital Region.* Worked with Radio Shop personnel in managing Radio IDs assignment.

* Managed and supervised operations within Communications Division of the Fire Department. Providing functions designed to facilitate Fire/EMS emergency service operations throughout Alexandria and the surrounding jurisdictions.* Performs difficult, broad and influential services for assigned programs and projects through collaborative efforts with senior staff and senior employees within other city agencies.* Plans, establishes, and implements program planning. Takes initiative to proactively address issues, trends, and developments that limit or foster system effectiveness through program implementation. Advances concepts and opportunities that strive for system and service delivery excellence.* Worked with senior staff in evaluating response times and areas utilizing the city's geographical information system.

* Oversaw the Fire Department s Computer Aided Dispatch (CAD) system, mobile computers, and various other computer servers and network. * Worked with the department s Communication Coordinator with various projects including radio programming, repairs, and installations.* Participated with regional committees dealing with radio and CAD issues. * Attended the city's radio committee and provided historical aspects of decisions made in the past by the radio committee.* Developed templates and programming for mobile and portable radios for fire department.* Participated in implementation of new digital radio system through evaluation and development of proposed templates and reprogramming of department mobile and portable radios.* Implemented mapping in the communication center that was integrated with Computer Aided Dispatch system.* Worked with city GIS Department in the development and deployment of various Shapefiles that were utilized both within the Fire Department but in other city departments as well.

* Oversaw communication shift as shift supervisor. Developed templates and programmed and handled all maintenance issues for the mobile and portable radios for fire department. * Managed installation of 9-1-1 telephone equipment for fire department. * Key member of city's team for implementing team for implementing new Computer Aided Dispatch system for police and fire departments. Member of city's radio committee. * Key member of regional group that was charged with implementing procedures for the programming of radios in an uniform manner.* Handled the move of the fire communication center from Police Public Safety Building to Fire Station 6 and then to Fire Headquarters.* Worked with Police Department in geo-verifying addresses and street centerlines to be implemented in new CAD system.

* Handled emergency and non-emergency calls for service. Utilized city's radio system for dispatching of EMS and fire personnel. Utilized computer-aided dispatch system for dispatching and tracking of fire/EMS incidents.While employed as ECT worked with fire department radio manager and started dealing with maintenance issues for mobile and portable radios. Participated with city's radio committee. Key player for installation and field work with new backup radio system that was installed in late 1990s.