James Stephen Email & Phone Number

Highbridge, Gb

United Kingdom

I analyse market trends to identify potential opportunities for promotional initiatives and commercial growth. I also collaborated with sales and marketing teams to generate leads, negotiate deals with third-party partners, and secure new accounts. Furthermore, I handled and resolved a variety of inquiries, issues, and escalations to meet customer demands and reinforce retention. In addition, I assumed full P&L accountability for the oversight of forecasts for staff, purchasing, distribution, and warehouse costs. I created and introduced business plans and strategies with a focus on return on investment. Additionally, I ensured conformance to all regulatory guidelines and all corporate quality standards. Lastly, I maintained accurate customer account records in cloud-based technologies to minmise exposures and raise bottom line.

Bristol, United Kingdom

Burnham-On-Sea, Somerset, United Kingdom

Presently, I oversee and manage daily retail and service delivery initiatives with an emphasis on quality assurance, product knowledge, and operational excellence. I also facilitate the on-boarding, recruitment, and development of new and active personnel. Furthermore, I carry out performance appraisals and evaluations to ensure staff conduct themselves at the highest level. I consistently meet and exceed performance targets against budget whilst optimising inventory and controlling costs. I also champion superior customer service to fortify client retention and patron satisfaction. To reinforce this, I promote a transformative and safety-conscience work environment geared to drive employee wellness

Whilst working with South West Ambulance Services, I provided clinical and emergency care to a wide range of patients in a broad array of circumstances and scenarios. There, I supported the provision of social and holistic care to patients in a pre-hospital environment, safely and within the appropriate level of training. In addition, I interfaced and engaged with community to bolster relations and education.

At Ref7 Limited, I occupied three business-critical titles, including National Account Manager, Business Development Manager, and Branch Manager. I analysed market trends to identify potential opportunities for promotional initiatives and commercial growth. I also collaborated with sales and marketing teams to generate leads, negotiate deals with third-party partners, and secure new accounts. Furthermore, I handled and resolved a variety of inquiries, issues, and escalations to meet customer demands and reinforce retention. In addition, I assumed full P&L accountability for the oversight of forecasts for staff, purchasing, distribution, and warehouse costs. I created and introduced business plans and strategies for several branches with a focus on return on investment. Additionally, I ensured conformance to all regulatory guidelines and all corporate quality standards. Lastly, I maintained accurate customer account records in cloud-based technologies to minmise exposures and raise bottom line.

In this role, I monitored and moderated process operations in a safe and timely manner to ensure BP and ME are met on a shift basis and to verify quality and sustainability are kept within the businesses standard operating procedures.

As Catering Stores Manager, I governed and directed three busy facilities and outlets, including all aspects of equipment maintenance, training and development, safety and hygiene, inventory control, and food and beverage services.

Bachelor Of Laws - Llb, Law

Emergency Medical Technology/Technician (Emt Paramedic)

Bachelor Of Arts (Ba), Accounting And Business/Management

12 Gcse A* - C, Secondary Education