James Teeter Email & Phone Number

Resolving customer complaints Assisting customers with banking issuesAdvising customers on products that may better serve their needs

Department Administrative dutiesEscalated callsTraining of new staff

Elgin Il

Collecting on Chase Credit Cards. Determine reason for delinquency and finding the best solution or payment option for each cardmember.

Schaumburg Il

Hired to setup a consumer collection department at a previously all commercial debt agency. HIred on 90 day basis to get the department setup and employees hired and trained.

North Chicago Il

Hired to setup a US Department of Education Student Loan collection department when Harvard signed to be a subcontractor for FAMS collections on that contract. Hired and trained employees on policies and procedures. Left Havard due to 2008 bank collapse as my employer was borrowing my salary from the bank every month until the contract could pay for it. The bank would no longer continue loaning the funds.

Schaumburg, Il

Handled department of 10-15 employees in collecting Student Loans thru wage garnishment. Managed all aspects of garnishment process

Grand Rapids Mi, Oakbrook Il

Hired and promoted to handle all issue regarding the Administrative Wage Garnishment procedures of the US Department of Education defaulted Student Loan contract. Managed 10-15 employees working on that process.