- Technical Lead managing FFIEC-mandate program fulfilling OCC/FRB business obligations in accordance with published government regulations, to include leading the Change Control Board documenting critical material and non-material decisions and program changes- Program Lead optimizing processes leading to increased productivity of Engineers and Software Developers across the Enterprise, expanding capacity and production as well as driving heightened operational satisfaction

Responsible for providing support to the Chief Data and Analytics Office for USAA and leadership team through the interpretation of business operations, analyses, initiatives, and the development of appropriate action plans and responses to address business issues and / or compliance and regulatory issues. Acts as liaison between business operations, both within and across CoSAs, enterprise CoEs and the CoSA staff members. Responsible for ensuring leadership has tools and measures in place to… Show more Responsible for providing support to the Chief Data and Analytics Office for USAA and leadership team through the interpretation of business operations, analyses, initiatives, and the development of appropriate action plans and responses to address business issues and / or compliance and regulatory issues. Acts as liaison between business operations, both within and across CoSAs, enterprise CoEs and the CoSA staff members. Responsible for ensuring leadership has tools and measures in place to sustain best-in-class performance. Responsible for planning, executing, and promoting projects while communicating with project members to ensure world-class performance across teams. Show less

Responsible for providing support to the Auto Insurance General Manager and leadership team through the interpretation of business operations, analyses, initiatives, and the development of appropriate action plans and responses to address business issues and / or compliance and regulatory issues. Acts as liaison between business operations, both within and across CoSAs, enterprise CoEs and the CoSA staff members. Responsible for ensuring leadership has tools and measures in place to sustain… Show more Responsible for providing support to the Auto Insurance General Manager and leadership team through the interpretation of business operations, analyses, initiatives, and the development of appropriate action plans and responses to address business issues and / or compliance and regulatory issues. Acts as liaison between business operations, both within and across CoSAs, enterprise CoEs and the CoSA staff members. Responsible for ensuring leadership has tools and measures in place to sustain best-in-class performance. Responsible for planning, executing, and promoting projects while communicating with project members to ensure world-class performance across teams. Show less

COMPETITIVE INTELLIGENCE & ANALYSIS, USAA, San Antonio, TX2015-2017: Competitive Intelligence AnalystResponsible for organizing meeting materials and meeting recorder for federally regulated Financial Strength Committee; operated in the capacity of Executive Operational Planning Manager for Chief Actuary and Competitive Intelligence & Analysis team. Responsible to stay abreast of every changing competitor analytics across the Insurance industry.ENTERPRISE DECISION… Show more COMPETITIVE INTELLIGENCE & ANALYSIS, USAA, San Antonio, TX2015-2017: Competitive Intelligence AnalystResponsible for organizing meeting materials and meeting recorder for federally regulated Financial Strength Committee; operated in the capacity of Executive Operational Planning Manager for Chief Actuary and Competitive Intelligence & Analysis team. Responsible to stay abreast of every changing competitor analytics across the Insurance industry.ENTERPRISE DECISION INNOVATION/DECISION SCIENCE ANALYTICS, USAA, San Antonio, TX2013-2015: Decision Science AnalystIdentified opportunities and built out capabilities of the Business Case Analysis Enterprise program tool through the complex integration of Excel Visual Basic programming. Formatted, constructed, and assembled analytical findings in a way clearly digested by USAA Senior Leaders.ANALYTICS, INSIGHT AND ANALYSIS, USAA, San Antonio, TX2010-2013: Decision Science Analyst IIdentified and solved business problems using methods and tools to include ESRI ArcGIS Geographic Information Systems. Produced complex graphical illustrations and representations that brought understandable, actionable insight to statistical findings. Validated and advanced the use of analytical tools and processes throughout USAA. Show less

Four-star selected officer on Commander’s personal staff. Primary writer for the Commander (General) and Vice Commander (Major General), conducting all research, analysis and development of briefings, articles, speeches and correspondence. Supported articulation of key air, space and cyberspace issues to the Department of Defense, Congress, the American public, media and allied leaders.- Author of 150+ speeches and presentations for all levels of Air Force General Officers and senior… Show more Four-star selected officer on Commander’s personal staff. Primary writer for the Commander (General) and Vice Commander (Major General), conducting all research, analysis and development of briefings, articles, speeches and correspondence. Supported articulation of key air, space and cyberspace issues to the Department of Defense, Congress, the American public, media and allied leaders.- Author of 150+ speeches and presentations for all levels of Air Force General Officers and senior leaders- Video expert; designed, produced and edited more than 40+ productions using a variety of media sources- Verbal communicator, designed/delivered multiple briefings to all levels of Department of Defense leaders- Graphics design specialist, used high-end commercial software to produce stunning graphics & custom images- Leader: Annually conceptualized and led team of 25 in all phases of Registration for annual major conference- Professional writer, published in Royal Aeronautical Society’s Aeronautical Journal and San Antonio Express News- Backfill as Executive Officer to Vice Commander (two-star general) selected above peers for demanding job- Key planner for Air Force 60th Anniversary celebration; crafted sponsor appreciation notes, enormous impact- Retired General Officer Summit architect for 100+ general officers; huge success attended by Chief of Staff Show less

TS/SCI clearance required, action officer for classified projects (details remain restricted)Flight Commander for over 27 Airmen and Non-Commissioned officers and manages all of the group’s 38 computer programmers and operators. Provide technical expertise on securing Air Force-wide communications systems. Provide technical expertise on securing Air Force communications systems.

Section Commander for 63 Airmen and Non-Commissioned officers while maintaining and securing over $22 million dollars in network infrastructure. Directed all aspects of network operations for the base Network Control Center to include help desk support, communications control center and information protection. Significant Accomplishments:- Led $3.4 million-dollar Combat Information Transportation System (CITS) upgrade, improved network speed 500%- Earned rave reviews from… Show more Section Commander for 63 Airmen and Non-Commissioned officers while maintaining and securing over $22 million dollars in network infrastructure. Directed all aspects of network operations for the base Network Control Center to include help desk support, communications control center and information protection. Significant Accomplishments:- Led $3.4 million-dollar Combat Information Transportation System (CITS) upgrade, improved network speed 500%- Earned rave reviews from headquarters inspection team for wing’s Information Assurance training program; program hailed as innovative web-based tool and used as template to implement Air Force-wide- Designed, developed and fielded web-based appointment scheduler, replaced expensive commercial solution; saved over $100,000 and smoother personnel flow saved 1500 hours a year. Show less