James Walker Email & Phone Number

United States

• Oversee all day-to-day restaurant operations to ensure Company standards for quality food, service, and sanitation are met.• Effectively manage expenses for $3.0M P&L to deliver profit goals monthly by consistently producing 20% plus EBITDA.• Achieve store profit goals by consistently meeting company-set criteria in seven categories, including profit, labor, food costs, and more.Recruit, interview, and hire qualified staff for all positions.

Oversaw and developed action plan for team of 30 associates on a nightly basis to have store ready for opening every morning at 6:00 AM.• Coordinated expanded team of 30 additional temporary associates working towards total store remodel.• Reduced backroom utilization from 90% to 50% allowing for more efficient flow of goods to store and lower inventory carrying cost.• Consistently developed direct report associates’ skill sets and aided several in gaining a promotion within the store.

United States

Managed a team of 6-8 associates in developing and planning sales channels for a broad assortment of products.• Played a dual role while balancing customer expectations with the needs of my direct team.• Multi-tasked across several current and pending customers on a daily basis before being promoted to Team Lead after three months.

United States

• Actively sought out and developed new clients needing insurance services.• Problem solved for clients after working to understand issues with current providers.• Managed underwriting process when enrolling new businesses for services.• Guided client business’s employees in the individual enrollment process.