James Webb Email & Phone Number

Perth, Wa, Au

Perth, Wa, Au

Perth, Western Australia, Australia

As an Australian based hospitality company, Partners In Crime takes the approach of having no predetermined ideas and no pre-packed solutions. Our approach with all our clients remains the same, we start by listening to their ideas and vision. We work on turning their vision into a reality whilst keeping the customer’s experience prominent.As F&B experts, we understand the intricacies of the hospitality industry. Our collaborative approach begins by thoroughly reviewing your business plans and ideas.Through this collaborative process, we emphasise the importance of operational and commercial feasibility, ensuring that your plans are not only innovative but also practical.We are a team of like-minded hospitality professionals who love sharing ideas and solving challenges

Perth, Western Australia, Australia

In this role I worked alongside the Managing Director on key strategic goals. My key achievements in this role: Created a five year commercial operating plan, underpinned by a yearly strategic operating plan. This plan focused on events and activations, production led experiences and enhanced customer experiences. Supported by safety and wellbeing and team culture. -Delivered and executed a culinary concept- sourced consult Leigh Power (WA's chef of the year 2022)-Attracted and sourced the best talent to meet the current and future needs of the business-Re-structured the entire hospitality team to achieve the business strategic plan and commercial goals-Consistently achieved results under tough operating conditions- post covid -Used customer insights to drive and guide the development of new offerings

Australia

In this role I was part of the leadership team operating the hospitality business unit for Lion Australia and overseas. I was responsible for the culinary operations across both owned and operated business models and partnered ventures. My key achievements in this role: -Implemented key strategic goals to deliver growth across the culinary operations -Led and managed a multimillion-dollar food business across Australia, Asia and UK -Created and implemented culinary concepts across 15 diverse brands -Delivered all key touch points for several medium to large kitchen projects-Attracted and sourced the best talent to meet the current and future needs of the business -Actively found new ways to develop through accepting secondment roles across the business unit, this included General manager and Operations managerLittle Creatures Canteen Geelong Little Creatures Fremantle, WALittle Creatures Hobsonville, NZLittle Creature Kennedy Town, HKFurphy Festival Hall, Geelong, VICByron Bay Brewery White Rabbit brewery, Geelong, VICMalt Shovel Taphouse, Adelaide, SAJames Squire Brewhouses, James Boags Tasmania XXXX Ale House

Fremantle

•Conduct a review of the kitchen operations and coordinated strategic plan to ensure stability and to drive growth •Created a new culture to ensure customer satisfaction, quality and service •Ensured retention of team members through employee of choice initiatives •Management of over 65 direct reports across multiple venues

Kiama

•Re-established kitchen team •Redeveloped all menus for a la carte restaurant, functions & conferences •Controlled and managed all labour and food costs •Stabilised quality and delivery of food products

Falls Creek

Part of the opening team of brand new 5-star resort •Winner of the best Alpine resort in Australia, HMA•Assisting and supporting management of multiple F&B outlets•Responsible for kitchen operations and leadership of 20 employees•Managed recruiting, training, rostering, purchasing, inventory, price structuring and food & labour costs•Menu research & development

Melbourne

•Responsible for efficient and profitable running of kitchen operations•Researched and established cuisine concepts for fine dining, functions & conferences•Consistently met or remained under budget on all controllable expenses•Led and trained a team of 15 employees

Melbourne, Victoria, Australia

•Runner-up young chef of the year award 2007•Catered for a number of high profile guests •High level of creativity delivering on various culinary techniques •Trained employees to increase productivity and motivation•Developed and maintained cuisine concepts