James W. Email & Phone Number

Raleigh, North Carolina, United States

Ormond Beach, Florida, United States

• Providing inspections and solutions for patrons with concerns relating to needs for Lawn, Tree, Shrub, Irrigation, Pest, and Termite services.

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Daytona Beach, Florida, United States

Aurora, Colorado

• Experienced RN Recruiter and System-Wide Recruiter for Respiratory Therapy.• Recruiter/Coordinator for all non-provider specific positions within Urgent Care/Primary Care facilities, System-Wide Phlebotomists, Biomedical Technicians and Radiography Technologists.• Recruiter/Coordinator of Post-Baccalaureate Registered Nurse Residency Program, Pre-Graduate BSN Advanced Care Partner Program, and Progressive Pathway Internal-Transfer Program for UCHealth Human Resources.

• Supervising department staff to meet department metrics while maintaining a positive overall floor culture and delivering world class service to our patients and providers. • Develop and execute initiatives that encompass items including employee engagement, retention, workflow analysis, and resolving escalated patient or provider matters • Identifying opportunities for efficiency and effectiveness throughout the clinics I supervise, and working together with each practice manager and optimization team to implement an agreed upon plan of action. • Establishing and maintaining a working relationship with all department staff, including assigned practice managers and their respective clinical staff. • Creating and implementing real time solutions for time-sensitive matters to ensure the daily flow of business is unhindered. • Interview screened candidates, assessing their knowledge, skills and ability to determine departmental compatibility. • Recognizing service level trends and executing service recovery plans to ensure our daily, weekly and monthly goals are met.

• A member of the Patient Access Liaison team is responsible for accurate and timely registration, scheduling of appointments, procedures, testing, and triage operations covering all providers and sites covered under the UCHealth umbrella. • The position also entailed obtaining referrals and/or insurance information, verifying guarantor information, quoting co-pay, coinsurance and self-pay rates to patients, and taking on additional projects that incorporated analytical skills, primarily related to data aggregation. • Provides efficient flow of clinical information via electronic medical records and other approved methods while maintaining HIPAA compliance.

Daytona Beach, Florida Area

• Ensure that customers have a pleasant dining experience by answering inquiries, detailing restaurant specials, taking orders, and providing that meals meet customers' expectations.• Engage in financial transactions to include accepting and processing debit, credit, and cash in order to finalize customers' orders.• Prepare and prep the kitchen in order to ensure that business goes smoothly.• Uphold the values and standards of the organization by providing customers with quality service.

Ormond Beach, Florida

• Established and built great relations with prospective students interested in one of our several colleges providing online education, and assisted them through the entire enrollment process.• Assisted potential students with many difficult decisions that would determine which course or path of study would best suit their needs.• Created and adjusted all personally designed software that tracked all incoming communication, that in turn resulted in progress in one of many ways found valuable to the company's success.• Consistently achieved company sales expectations through challenging one another as a team to explore different outlooks and solutions for customer concerns.

To set the bar high and work hard until you surpass it.• Cultivated business growth by using knowledge, courtesy, effective marketing and my best judgement in a high energy and fast paced environment.• Exemplify all Enterprise standards and expectations at all times and ensuring the best customer service in the business.• To handle cash, deposits, accounts receivable, maintaining updates on any fleet maintenance, knowing their location and ensuring proper payment is setup via direct bill etc...• Liaison between body shops, dealerships, insurance companies, hotels or other corporate accounts, and the customer renting.• Drive operating profit by offering, explaining and recommending different ways to further enjoy and take advantage of their rental experience.• Solve customer disputes with a positive attitude and a willingness to listen and immediately fix it on the spot.

Pinehurst

• Balanced pool chemicals, created training material for future pool technicians and ensured safety was a top priority at all times.• Safeguarded the lives of all pool patrons while ensuring co-worker continuity in regards to policy and procedure.• Responsible for facilitating an enjoyable learning environment for kids of all ages interested in canoeing, tennis and other activities.

Ensured the thriving of all environments on the farm, from bathing horses, to bathing flowers. I took pride in maintaining an immaculate landscape, and organized tasks to ensure time efficiency.

Pinehurst