Led a remote team of 34 Talent Development Consultants/Managers plus contractors supporting all technical, safety, systems, call center and skill transformation training initiatives for the North American Operations, Strategic Planning & Transformation, and Information Technology business units. Responsible for the management and maintenance of 90+ training facilities/labs and equipment where 243,143 hours of instructor led training is delivered to 24,789 employees annually. Delivered a total of 421,414 training hours annually through instructor led, virtual instructor led, e-learning, informal learning, learning communities, learning channels, virtual/augmented reality etc., all while successfully managing a $5M annual budget. • Evaluated, negotiated, and implemented the Skillsoft Learning Platform: Percipio, as a skill transformation tool to develop employees on key skill transformation topics i.e. Artificial Intelligence (AI), Machine Learning (ML), Robotic Process Automation (RPA), Natural Language Processing, Data Science and Project Management.• Developed Lumens first virtual and augmented reality training apps with 80+ detailed points of interest used to teach new hires how the fiber and copper networks function within a detailed virtual world.• Developed a “Next Generation” technology strategy resulting in transitioning to tablet teaching, delivering virtual instructor led training through Microsoft HoloLens2 mixed reality headsets, and using wearable technology to observe performance in remote field performance demonstrations.

Partnered with multiple business areas by identifying training, development, and communication needs for 1,300,000 hourly and management associates. Ensured all associates received education, resources, and cascaded change and communication plans needed to execute job responsibilities. Led scoping, design, and development of various blended learning and development programs. Supported multiple business areas including: Supply Chain (Logistics & Transportation), Compliance, HR Hiring, HR Simplification, HR Implementation, Dairy Manufacturing, Walmart Hourly Operations, Merchandising, Global Audit and Global Controllers.

Created the largest comprehensive development program (Pathways) by a U.S. corporation for 1,000,000 hourly associates. Pathways is a hands-on, interactive development program designed to build job skills and behaviors that will empower Walmart U.S. store associates to advance their careers and better serve the customer. Led design and development for hourly orientation, on-boarding, continuous skill development, and performance evaluation. Managed $10,000,000 budget and led internal and vendor support team of 20.

Led all compliance training for Walmart Stores U.S., Sam's Club, and Supply Chain (Logistics and Transportation), Real Estate, and all corporate areas. Oversaw compliance areas, including employment, environmental, OSHA, firearms, alcohol, tobacco, privacy, anti-money laundering, food safety, health and wellness, product safety, weights and measures, workplace violence, ethics, and insider trading. Directed internal team of ten associates and multiple vendor teams. Managed annual budget of $10,000,000. Analyzed federal, state, and local laws, regulations, consent decrees, trends, and societal patterns to prioritize training content and delivery method (eLearning, ILT, distance learning, blended learning). Ensured alignment of team goals with overall strategy of corporate compliance teams.

Managed all regulatory compliance training requirements for U.S. operations. Oversaw all strategic planning, risk assessment, associate development, and systematic requirements to ensure adherence to all federal, state, and local laws and regulations. Defined solutions to ensure legal compliance. Developed training proposals, negotiated external vendor contracts, and led five program and process managers and three instructional designers. Served as strategic advisor to senior compliance leadership; ensured design of test measurements, development of knowledge and performance objectives, and analysis of training in most effective and cost-efficient manner, all based around process of continuous evaluation and improvement.

Planned and developed training programs, using knowledge of effective delivery platforms. Applied adult learning principles to design and develop training aides, videos, eLearning modules, and instructor-led courses. Designed, revised, and adapted instructional programs to address needs of organization while identifying best methodology to transmit training content.

Developed and designed innovative training methodologies and tools by researching alternative adult learning processes. Delivered training to target audiences by collaborating with business units and executing on training timelines. Collaborated with training delivery teams to promote continuous improvement. Designed and developed training materials, communications, and operational processes for logistics systems by identifying training needs. Ensured translation of conceptualized technical information into accurate, organized, and concise training content. Collaborated with logistics systems team to develop Business Intelligence (BI) training course. Facilitated ten BI courses to 130 super-users. Achieved cost savings of $643,000.

Conducted classroom and practical instruction for over 900 students annually in Fuels Apprentice Course. Provided basic skill level training required for career progression. Maintained technical proficiency in 248 hours of instruction covering four blocks of curriculum. Accurately documented and maintained student academic records. Recognized as Distinguished Graduate of Airman Leadership School (ALS). Selected by career field manager and Pentagon staff to lead American Petroleum Institute award ceremony. Earned two Air Force Commendation Medals for outstanding service.

Performed procedures for controlling product quality on over 72,000,000 gallons of aviation and ground fuels, valued at over $44,000,000, in support of C-5, C-17, C-141, C-130, C-9, C-20, and C-21 aircraft, and numerous military and commercial transient aircraft. Performed base-level testing for quality on 11 R-11 refueling units, 12 storage tanks, and eight petroleum product fill stands. Collected and identified samples of petroleum products for submission to aerospace fuels laboratory for analysis. Ensured all petroleum products met specifications. Processed all sample and test results into quality module of Fuels Automated System. Identified off-spec fuel shipment and rejected delivery, preventing contamination and saving $273,000.