Software developer and freelance technical writer with over a decade in system design for enterprise applications. Experience in Unity 3D and Unreal Engine with C#, Blueprints, Delphi, MS SQL Server, Web Development, LUA, JavaScript, and deep knowledge of customer service. Passionate about game development and learning.
Valdarix Games
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FounderValdarix Games May 2016 - PresentCumming, Georgia, United StatesWorking to build something my kids can be proud of.
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Lead Software EngineerSatori & Associates Jun 2010 - PresentGeorgiaDirectly interact with customers to handle their support requests. Requires ability to use soft skills as well as tech skills to completely solve issues. Make changes in the code of existing programs and develop new software when needed using C#, C++, Delphi, JS, HTML, CSS, PHP, MSSQL
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Technical WriterNerd For Tech May 2021 - Nov 2022 -
Technical WriterGitconnected Apr 2021 - Nov 2022 -
Unity DeveloperGamedevhq Mar 2021 - Nov 2021Earned Unity Game Developer certificate through intensive courses. -
Bussiness Support SpecialistAppalachian Wireless Nov 2009 - Jun 2010Ivel, KyWorked as a business support specialist providing business with customized support for their fleet services. Handled customer service, activation and supported a mobile sales unit. Also was responsible for hardware repairs of Cellular devices. Replacing screens. keypads and other damage -
Lead Trainer, Workforce AgentAffiliated Computer Services Dec 2004 - Nov 2009Pikeville, KyWorked for outsourcing company ACS, as a technical support and billing agent for Boost Mobile and later Sprint. In 2006 I became a customer service trainer and later lead trainer. Spent the last 6 months with the company as a workforce agent dealing with managing call volumes, staffing and monitoring metrics of other agents to keep the company within its contractual obligations.
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Web DeveloperFirst Star Web Design Jan 2000 - Nov 2001Worked as a web site developer while in high school. Was responsible for developing and maintaining three different websites for the company using HTML and Macromedia Dreamweaver.
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Help Desk LeadBelfry High School Aug 1998 - Jun 2001Belfry, KyWas one of a handful of students to be selected to join a pioneer program in Eastern Kentucky called the Help Desk. In exchange for working for the school as IT staff we were given a grade instead of monetary compensation. We were responsible for setting up new computers, managing the schools network, installing a new grading system, monitoring internet usage for abuse. As a Junior and Senior I served as the Team Lead on Help Desk handling scheduling of tasks and handling the student work force.
James West Education Details
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Computer Software Engineering -
Coursera100% -
Belfry High SchoolRegular/General High School/Secondary Diploma Program
Frequently Asked Questions about James West
What company does James West work for?
James West works for Valdarix Games
What is James West's role at the current company?
James West's current role is Founder at Valdarix Games.
What schools did James West attend?
James West attended Colorado State University Global, Freecodecamp, Coursera, Belfry High School.
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