James White Email & Phone Number

Calgary, Ab, Ca

Calgary, Alberta, Canada

Lead a team of IT professionals in designing, implementing, and maintaining secure and efficient IT systems. Evaluate existing systems and processes to identify opportunities for improvement. Collaborate with cross-functional teams to ensure alignment of IT initiatives with business goals. Conduct regular security assessments and audits to identify vulnerabilities and risks.Key Achievements:• Championed the adoption of secure computing practices, enhancing overall infrastructure security and reliability.• Revamped IT infrastructure resulting in a 25% reduction in operational costs.• Engineered and implemented a comprehensive security and performance monitoring system across all company servers.• Designed and executed a disaster recovery plan that minimized downtime during a critical system outage.• Introduced a role-based access control (RBAC) system, enhancing data security and user accountability.

Calgary, Alberta, Canada

Designed and maintained the IT architecture roadmap aligned with business objectives. Led a team of IT professionals, providing guidance and mentoring in project execution. Ensured compliance with industry standards and regulatory requirements. Evaluated emerging technologies for potential integration into existing systems. Collaborated with stakeholders to understand and prioritize business needs.Key Achievements:• Revamped the IT governance framework, enhancing transparency and accountability across all projects and processes.• Led the migration of legacy systems to cloud infrastructure, reducing operational costs by 30% and improving scalability.• Implemented new technology solutions to optimize workflow efficiency and increase productivity across departments.• Enhanced cross-functional collaboration between IT and other departments, fostering a culture of shared responsibility and innovation.

Calgary, Alberta, Canada

Migrated Multi-Datacenter SaaS application and Windows Infrastructure to Azure, ensuring enhanced reliability, redundancy, and security. Addressed security vulnerabilities identified through penetration tests and security audits, implementing remediation measures to protect organizational assets and data. Monitored and managed network and server infrastructure, ensuring high availability and performance.Key Achievements:• Successfully migrated a complex SaaS application to Azure, enhancing reliability and security.• Enhanced the organization's security posture by implementing a suite of IT management and security tools.• Effectively minimized business risks by identifying and addressing severe security gaps.

Calgary, Canada Area

Diagnosed and resolved network issues, ensuring minimal downtime and optimal performance. Collaborated with stakeholders to gather requirements and develop technical specifications. Provided technical support and training to end-users, enhancing their proficiency with systems. Key Achievements:• Led a seamless migration from Server 2008 to 2016 across multiple sites, delivering flawless execution without any errors or disruptions.• Engineered and executed a $250K Nutanix project aimed at alleviating data bottlenecks that hindered customer business operations.• Developed a custom monitoring solution that reduced system downtime by 30%, enhancing overall operational efficiency and reliability.

Calgary, Canada Area

Designed and implemented security policies to protect systems from unauthorized access and vulnerabilities.Key Achievements:• Revamped network infrastructure, ensuring enhanced stability and fault tolerance.• Devised a desktop imaging system, significantly decreasing hardware deployment times.

Calgary, Canada Area

Hired to build a new data centre located in Saskatoon and managed remotely by a Calgary based team. I was responsible for all technical decisions around datacenter design, HVAC and power, as well as building VDI Product for KrakkenIT.Key Achievements:• Solved a complex issue around using Microsoft licenses, which reduced hosting costs by $17K.• Saved $80K by building a customized SSD storage server, significantly reducing storage costs and improving performance.• Achieved a 99.99% uptime with a Virtual Desktop/Server infrastructure using VMware vSphere 6 and Horizon 7.

Calgary, Canada Area

Merged with the U.S. Infrastructure team after being hired by the Calgary office to manage the data centre, as well as maintain and upgrade their software development systems. Converted all systems to a virtualized infrastructure and improved network reliability, ensuring 99.9% or better uptime for production systems.Key Contributions: • Managed over 500+ VM’s in both the Calgary and U.S. data centres• Pioneered use of Nessus Security scanner, which highlighted vulnerabilities in the business product code that were fixed• Reduced remote developer’s build times by setting up a VPN using a Palo Alto appliance• Successfully performed a Disaster Recovery exercise that proved the designed plan could recover every server and network device in the data centre• Implemented a virtualized testing environment which saved over $100K in hardware costs• Saved $15K in Licensing and Hardware costs by migrating e-mail systems to U.S. parent companyTechnologies: VMware vSphere/Horizon/SRM, NetApp, Dell Servers/Laptop/PowerVault, iSCSI, Lenovo, Nessus Security, Palo Alto, Cisco Routers/Switches/ASA, Meraki Wi-Fi, SolarWinds SAM/LEM, PRTG Monitoring, Kaspersky, Symantec BackupExec/AV, Microsoft Windows Server/Desktop/Exchange/365, CloneZilla, Cerberus FTP, Untangle, McAfee IPS

Calgary, Canada Area

Analyzed system logs and conducted performance tuning to enhance overall efficiency and reliability. Administered Active Directory and Group Policy to manage user permissions and system access securely.Key Achievements:• Enhanced system security by successfully conducting penetration testing and applying necessary patches to vulnerabilities.

Calgary, Canada

Managed and maintained the organization's IT infrastructure, ensuring optimal performance and reliability.Key Achievements:• Revamped the IT helpdesk procedures, cutting ticket resolution time by 50% and improving response rates.

Prince George, British Columbia, Canada

Maintained and monitored the school's network infrastructure to ensure optimal performance and minimal downtime.Key Achievements:• Upgraded the school’s Wi-Fi infrastructure, increasing coverage and connection speed.

Cisco Certified Network Professional (Ccnp), Advanced Networking, 3.8

Vmware Vsphere: Install, Configure, Manage [V5.5]

Comptia N+

Ccna

Comptia A+

High School Diploma