•Working with the design team to develop the product range from idea conception to final product.•Using technical knowledge to apply the correct finishing techniques to garments and accessories.•Sourcing a full range of fabrics, trims and finishes library to assist garment design.•Working with the Line Manager to ensure all garments, trims and fabrics are fit for purpose and approved.•Review fit on all sample stages and amend when necessary.•Update all… Show more •Working with the design team to develop the product range from idea conception to final product.•Using technical knowledge to apply the correct finishing techniques to garments and accessories.•Sourcing a full range of fabrics, trims and finishes library to assist garment design.•Working with the Line Manager to ensure all garments, trims and fabrics are fit for purpose and approved.•Review fit on all sample stages and amend when necessary.•Update all technical packs with any amendments through from approval to pre-production.•Provide testing criteria to each supplier, ensuring product is compliant and fit for purpose internationally.•Full understanding of testing requirements and Quality Assurance standards.•Supporting the manufacturing base with any technical issues during production.•Managing and maintaining technical size charts and overall fit of the range.•Updating and communicating size guides for the website users to understand the fit of the range.•Analysing returns reports for QC issues in order to improve future orders, especially focusing on the fit concerns.•Keep critical paths up to date throughout the season.•Carry out inspections as required on productions trips to suppliers around the world.•Assisting the Head of Design and Development throughout the season.•Striving for innovation, researching new trends and technologies. Show less

The JD Williams Quality Assurance training scheme is a structured programme designed to build strong Quality Assurance Technologist talent. The programme lasts four years with regular reviews to monitor performance, test talents and build new skills. The programme consists of: •A thorough overview of the discipline of Quality Assurance and how it interacts with various departments.•Distance study for the Chartered Quality Institute (CQI) Certificate in Quality… Show more The JD Williams Quality Assurance training scheme is a structured programme designed to build strong Quality Assurance Technologist talent. The programme lasts four years with regular reviews to monitor performance, test talents and build new skills. The programme consists of: •A thorough overview of the discipline of Quality Assurance and how it interacts with various departments.•Distance study for the Chartered Quality Institute (CQI) Certificate in Quality Assurance.•Attendance at tailored training courses.•Far East and UK based factory placements.•Mentoring by existing QA Technologists. Key responsibilities include:•Ensuring that products match customer expectations of value for money in relation to quality and fit.•Managing the sample and sealing process from a quality perspective, ensuring that both quality standards and critical path are met.•Reviewing and reporting on returns rates and reasons for returns and implementing corrective action where necessary.•Working closely with the warehouse inbound quality inspection process to identify and manage any product or packaging quality problems.•Responding to customer feedback through interaction with call centre CRMs, social marketing reports, and through regular inspection of internet reviews.•Providing knowledgeable support in relation to legal, environmental, ethical, and safety standards to at least minimum industry standards.•Keeping Buyers, Merchandisers, and Quality Managers appraised of progress, and highlighting any potential risks to performance and that in-season management carries an appropriate weight of quality assurance and control. Show less

Undertook array of tasks pertaining to warehouse and data management, including data entry, indexing and archiving, data storage and retrieval, bar-coding, secure shredding, assisting with estimations and delivery work.

Assisting in service management, undertaking activities such as: updating existing service management plans; producing a template service management plan; creating organisational charts and using Microsoft Visio; inputting data into cost models; using SAP; assisting with renewal of ISO20000 accreditation; using tool-sets to assess services against CMMI; and reporting meeting outcomes to superiors.