Senior Client Success Manager
CurrentSenior Client Success Manager in the Medallia Client Value organisation. Helping some of our largest Automotive customers see the return on their investment with Medallia.
Aug 2023 - Present
AeroLeads people directory · profile
James Buchanan Email & Phone Number
Client Success Medallia | Customer and Employee Experience
at
Medallia
1 work email found
@medallia.com
1 phone found area 415
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Client Success Medallia | Customer and Employee Experience
Location
Santa Barbara, California, United States
Company size
Who is James Buchanan? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
James Buchanan is listed as Client Success Medallia | Customer and Employee Experience at Medallia, a company with 1 employees, based in Santa Barbara, California, United States. AeroLeads shows a work email signal at medallia.com, phone signal with area code 415, and a matched LinkedIn profile for James Buchanan.
James Buchanan previously worked as Senior Client Success Manager at Medallia and Senior Enterpise Account Director at Medallia. James Buchanan holds Master’S Degree, International Relations And Politics Of The Middle East from University Of Leeds.
Company email context
Email format at Medallia
This section adds company-level context without repeating James Buchanan's masked contact details.
{first_initial}{last}@medallia.com
89% confidence
AeroLeads found 1 current-domain work email signal for James Buchanan. Compare company email patterns before reaching out.
Profile bio
About James Buchanan
Client Success at Medallia. Experience Management, ex-Salesforce and PROSCI Change Management qualified. Medallia is the pioneer and market leader in Experience Management. Medallia’s award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. Medallia captures experience signals created on daily journeys in person, digital and IoT interactions and applies proprietary AI technology to reveal personalised and predictive insights that can drive action with tremendous business results. Using Medallia Experience Cloud, customers can reduce churn, turn detractors into promoters and buyers, and create in-the-moment cross-sell and up-sell opportunities, providing clear and potent returns on investment.
Listed skills include Teamwork, Politics, Microsoft Office, International Relations, and 21 others.
Current workplace
James Buchanan's current company
Company context helps verify the profile and gives searchers a useful next step.
Medallia
7 roles
James Buchanan work experience
A career timeline built from the work history available for this profile.
Senior Enterpise Account Director
Experienced Enterprise Account Director working with Medallia's Life Science and Manufacturing customers. Helping to unlock the value from their investment in Medallia and ensuring Medallia evolves to meet their strategic objectives and initiatives.
Oct 2022 - Sep 2023
Senior Manager, Customer Success
Enterprise Customer Success Manager across Retail, Public Sector, Auto & FINS in the UK.
May 2022 - Oct 2022
Customer Success Manager
Jan 2021 - May 2022
High Touch Success Manager
Responsible for ensuring the success of Salesforce's enterprise customers. I bring Salesforce's best ideas, innovations, and capabilities to customers and match these to the customers' business goals, driving greater value and alignment between Salesforce and the customer. A trusted advisor to our largest customers in the Business Service and Travel.
Aug 2019 - Jan 2021
Associate Customer Success Manager
Sep 2017 - Aug 2019
Ui, Ux And Qat
Quality Assurance, Testing and Customer Service with a focus on UI and UX for Sports Interactive, the producers of the number one football management simulation series: Football Manager.
Jul 2016 - Aug 2017
Team & coworkers
Colleagues at Medallia
Other employees you can reach at medallia.com. View company contacts for 1 employees →
SH
Sharleen Hiralall
Colleague at MedalliaUnited Kingdom, United Kingdom
View →
MF
Matthew Feeney
Colleague at MedalliaGreater Philadelphia, United States
View →
MB
Mariza Brimhall
Colleague at MedalliaNorthville, Michigan, United States, United States
View →
NA
Nicholas A. Schembri
Colleague at MedalliaBrighton, Colorado, United States, United States
View →
JP
Jacob Platt
Colleague at MedalliaGreater Sydney Area, Australia
View →
MT
Melanie Tummino
Colleague at MedalliaLos Angeles Metropolitan Area, United States, United States
View →
AR
Ankit Raghav
Colleague at MedalliaAhmedabad, Gujarat, India, India
View →
BA
Brian Aranas
Colleague at MedalliaSan Francisco Bay Area, United States
View →
ZM
Zoran Milosavljevic
Colleague at MedalliaFrankfurt, Hesse, Germany, Germany
View →
AM
Angel Moreira
Colleague at MedalliaArlington, Virginia, United States, United States
View →
Sharleen Hiralall
Colleague at MedalliaUnited Kingdom, United Kingdom
View →
MF
Matthew Feeney
Colleague at MedalliaGreater Philadelphia, United States
View →
MB
Mariza Brimhall
Colleague at MedalliaNorthville, Michigan, United States, United States
View →
NA
Nicholas A. Schembri
Colleague at MedalliaBrighton, Colorado, United States, United States
View →
JP
Jacob Platt
Colleague at MedalliaGreater Sydney Area, Australia
View →
MT
Melanie Tummino
Colleague at MedalliaLos Angeles Metropolitan Area, United States, United States
View →
AR
Ankit Raghav
Colleague at MedalliaAhmedabad, Gujarat, India, India
View →
BA
Brian Aranas
Colleague at MedalliaSan Francisco Bay Area, United States
View →
ZM
Zoran Milosavljevic
Colleague at MedalliaFrankfurt, Hesse, Germany, Germany
View →
AM
Angel Moreira
Colleague at MedalliaArlington, Virginia, United States, United States
View →
2 education records
James Buchanan education
Master’S Degree, International Relations And Politics Of The Middle East
University Of Leeds
Bachelor Of Arts (Ba), Politics
University Of York
FAQ
Frequently asked questions about James Buchanan
Quick answers generated from the profile data available on this page.
What company does James Buchanan work for?
James Buchanan works for Medallia.
What is James Buchanan's role at Medallia?
James Buchanan is listed as Client Success Medallia | Customer and Employee Experience at Medallia.
What is James Buchanan's email address?
AeroLeads has found 1 work email signal at @medallia.com for James Buchanan at Medallia.
What is James Buchanan's phone number?
AeroLeads has found 1 phone signal(s) with area code 415 for James Buchanan at Medallia.
Where is James Buchanan based?
James Buchanan is based in Santa Barbara, California, United States while working with Medallia.
What companies has James Buchanan worked for?
James Buchanan has worked for Medallia, Salesforce, and Sports Interactive.
Who are James Buchanan's colleagues at Medallia?
James Buchanan's colleagues at Medallia include Sharleen Hiralall, Matthew Feeney, Mariza Brimhall, Nicholas A. Schembri, and Jacob Platt.
How can I contact James Buchanan?
You can use AeroLeads to view verified contact signals for James Buchanan at Medallia, including work email, phone, and LinkedIn data when available.
What schools did James Buchanan attend?
James Buchanan holds Master’S Degree, International Relations And Politics Of The Middle East from University Of Leeds.
What skills is James Buchanan known for?
James Buchanan is listed with skills including Teamwork, Politics, Microsoft Office, International Relations, Analysis, Management, Communication, and Microsoft Excel.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial