2019 - Trip Winner

2018 - Southeast Commercial Key Metrics Leader2017 - Trip Winner2017 - Supplier of the Year - Distributor Award2017 - Southeast Commercial Manager of the Year2017 - North America Commercial Manager of the Year

• Developed and grew existing customers and maximized profitable sales; made sales presentations to all customers on an agreed-upon and consistent basis.• Managed deliveries to the routing schedule published by the transportation department; troubleshot any problems that occur during the order process (e.g., delivery mispicks, short on loads, stock-outs).• Communicated and collected accounts receivable as necessary, while working with the credit department and client; collected all balances due based on approved credit terms.• Researched customer business needs and developed mix of products and services to meet their needs; evaluated market trends, utilized sampling and product cuttings. • Answered customers' questions about products, prices, availability, and product uses. Provided product information and practical training to customer personnel.• Aware of market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided.• Developed new business; identify prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.• Participated in division activities (e.g., sales meetings, food shows, promotion programs) in order to promote sales.• Leveraged Customer Solutions Coordinators and Sales Coordinators to reduce time on administrative tasks (e.g., special orders) and order-taking, processing credits and pick-up requests.• Leveraged Business Solutions Specialists, New Business Managers, Business Development Managers/Specialists, and Culinary Specialists, to promote account penetration and new account acquisition and development.• Performed administrative duties, such as preparing sales budgets and reports, maintaining sales records, preparing price quotes and menu suggestions, and filing reports.

• Responsible for achieving monthly sales goals. Example of sales goals are: Product displays, case goals, monthly profit growth, product management and merchandising, etc..• Held responsible for the management of stores under my supervision. Some examples of those responsibilities are: shelf management, display management, product inclusion, appeasing costumer special orders, maintaining an open fluid relationship with store managers, etc.• Managed monthly tasting schedules of two or more part-time employees for tasting events.• Acquired sales training: WISM and TOPS & The Apprentice Product Knowledge program

• Tasked with the responsibility of delivering sales calls to Military instillations while regularly assigned sales representatives were unavailable. • Supported sales reps with the construction and integration of display activities at various locations.• Managed and supervised merchandising staff onsite.

Assistant to the Director of Development:• Coordinated group sales for tasting events during the 2007 - 2009 event season. Group sales average at $60,000 for the 2007 - 2009 event season• Create, propose, and finalize sponsorship agreements with potential local business; sponsorship agreements acquired by department totaled over $460,000 for the 2007 event season and over $700,000 in sponsorship revenue for the 2008 & 2009 event season.• Expand, manage, and record all assigned departmental fundraising projects; fundraising projects brought in close to $70,000 on average during the 2007 - 2009 event season.• Responsible for the review and record keeping of all gained sponsorships, fundraising revenue, donations, contributions, in-kind revenue and trade value amounts.• Develop an ongoing business relationship with all sponsors and potential sponsors; corporate sponsor revenue grew by 3% for the 2007 event season and 5 % for the 2008 & 2009 event season.• Utilize staff equipment and office supplies to create an accepted final product within a short period of time• Supervise and train part-time staff, interns, and volunteers; led teams during a successful 2007 - 2009 event season which include over 64 festivals / events which were attended by an estimate of 430,000 persons per event season. • Maintain excellent public relations between team members and visiting public.

Location: Hilton Oceanfront Resort, Hilton Head IslandJob description:• Planned, implemented, facilitated and supervised activities for resort guest in multiple diverse recreational settings• Pool maintenance and cleanliness • Interacted with a diverse demographic of resort residents on a daily basis• Utilized customer service skills to address and resolve on-site customer complaints