Work with the Systems Administrator to ensure all IT systems were functioning properly and all employees were able to access and use computer workstations.Providing support for a vast range of hardware and software, both remotely and in person.Train and assist staff when software updates are rolled out.Monitor performance of network infrastructure and ensure all issues are resolved as soon as possible.Create and update user accounts in Active Directory, Exchange… Show more Work with the Systems Administrator to ensure all IT systems were functioning properly and all employees were able to access and use computer workstations.Providing support for a vast range of hardware and software, both remotely and in person.Train and assist staff when software updates are rolled out.Monitor performance of network infrastructure and ensure all issues are resolved as soon as possible.Create and update user accounts in Active Directory, Exchange server and other corporate software.Configure mobile phones for employees and ensure all mobile applications are up to date and working properly. Phones included iPhones, Android mobiles and Blackberry PDA’s.Working with different departments to implement paperless environments, using mobile technology.Daily use and management of Citrix XenApp infrastructure to deliver applications to end users across the organisation. Show less