James Valentine Email & Phone Number

Amsterdam, North Holland, Netherlands

• Provided exceptional customer service, ensuring a warm and efficient check-in/check-out process for guests for up to 100 guests per shift.
• Effectively managed reservations, room assignments, and billing using property management software.
• Handled a diverse range of guest inquiries, resolved issues promptly, and offered information on hotel amenities and local attractions.
• Collaborated with housekeeping and maintenance teams to maintain room quality and address maintenance concerns across 90 rooms.
• Maintained financial accuracy, handling cash and credit card transactions, and balanced daily cash reports.
• Contributed to a positive team environment, including training new receptionists and upholding safety protocols.

Amsterdam, North Holland, Netherlands

• Communicating with both customers and restaurant staff throughout the delivery process to ensure satisfaction with the service provided
• Keeping track of orders and navigating to the correct locations through a detailed knowledge of the city
• Good driving skills in order to ensure the safety of myself and other road users whilst delivering items in a timely manner
• Flexibility to adapt to unforeseen circumstances such as route alterations or customer requests.
• Ensuring food is handled with care and delivered to the customers in perfect condition.

Amsterdam, North Holland, Netherlands

• Operational tasks in the restaurant, such as taking orders, serving guests and arrange payments.
• Control and manage my section in the restaurant
• Providing information about Japanese dishes.
• Pro-actively selling restaurant products
• Ensuring that the tables and restaurant remain clean
• Following guidelines with regards to safety, Arbo, hygiene and HACCP.

Manchester, England, United Kingdom

• Processing bookings with suppliers
• Making payments to suppliers
• Training new administration staff

Stockport, England, United Kingdom

• Responsible for door to door sales in assigned district
• Responsible for handling cash payments from customers
• Receiving and processing orders
• Ensuring the safe and punctual delivery of goods to customers

Master Of Science Msc, Urban Geography

Erasmus Program, Spatial Problems And Spatial Policies

Bachelor Of Science Bsc, Human & Physical Geography