James Barton Email & Phone Number

England, United Kingdom

Greater Manchester, England, United Kingdom

• Handled diverse inquiries related to specialist construction products, such as bricks, facades, walling systems, glazed bricks, brick slips, bat and bird boxes, pre-fabricated arches, canopies, chimneys, and cut and bonds, for prominent UK construction merchants.• Managed the specialist products inbox efficiently, processing all new orders within 24 hours of receiving them.• Proficiently upsold Wienerberger products, addressing technical queries to provide comprehensive building… Show more • Handled diverse inquiries related to specialist construction products, such as bricks, facades, walling systems, glazed bricks, brick slips, bat and bird boxes, pre-fabricated arches, canopies, chimneys, and cut and bonds, for prominent UK construction merchants.• Managed the specialist products inbox efficiently, processing all new orders within 24 hours of receiving them.• Proficiently upsold Wienerberger products, addressing technical queries to provide comprehensive building envelope solutions to customers.• Primary point of contact for new accounts and customers, establishing and maintaining good relationships.• Managed specialist products for Key Account clients, overseeing the end-to-end order process, ensuring operational efficiency from inquiry to post-order.• Liaised with German counterparts to discuss stock and forecasts.• Utilised SAP to input customer data into Excel and generate schedule reports for delivery updates. • Liaised with factories and external brick fabricators to coordinate and ensure the readiness of specially made orders.• Provided office training on upcoming products within the development business, particularly specialist products.• Provided solutions to customers' technical queries, analyzed technical drawings, collaborated with various departments, and suggested product solutions to drive sales.• Collaborated with the logistics team and haulier services to ensure accurate order delivery and to assist with any delivery-related challenges.• Handled and resolved customer complaints, including taking over complaint calls to ensure efficient resolution. Show less

• Entered sales orders onto the SAP system in a timely manner, aligning with customer needs, brick availability, and allocated budgets. • Managed and processed customer orders, addressing errors, and accurately generating quotations within the system. • Allocated prices from spreadsheets or projects to respective orders. • Selected appropriate vehicle types and hauliers for orders, considering brick factory location and stock availability at UK ports. • Liased with customers… Show more • Entered sales orders onto the SAP system in a timely manner, aligning with customer needs, brick availability, and allocated budgets. • Managed and processed customer orders, addressing errors, and accurately generating quotations within the system. • Allocated prices from spreadsheets or projects to respective orders. • Selected appropriate vehicle types and hauliers for orders, considering brick factory location and stock availability at UK ports. • Liased with customers, Area Sales Managers, Budget Controller, Production Planners, suppliers and Imports team to ensure seamless operations. Show less

• Handled sample requests through the CRM system, providing product advice as needed. • Assisted customers over the phone during the samples process, often obtaining proof of delivery documentation. •Tracked sample requests using the DSV tracking system and collaborated with hauliers to find solutions.

New Mills, England, United Kingdom

• Loading and unloading of deliveries of beds, furniture, garden furniture, and carpets.• Dealing with customers face to face in the shop.• Promoting the sale of company products.

Leek, England, United Kingdom

• Delivered environmental activities for diverse youth groups aligned with the trust's core values in the Churnet Valley Living Landscape Partnership.• Organised outdoor walks at nature reserves for engaging experiences.• Contributed to water quality monitoring in rivers through river fly surveys.• Created spider sculptures, arches, fences, and steps using locally sourced materials.• Installed bird boxes onto trees at a school to support avian habitats.• Assisted individuals… Show more • Delivered environmental activities for diverse youth groups aligned with the trust's core values in the Churnet Valley Living Landscape Partnership.• Organised outdoor walks at nature reserves for engaging experiences.• Contributed to water quality monitoring in rivers through river fly surveys.• Created spider sculptures, arches, fences, and steps using locally sourced materials.• Installed bird boxes onto trees at a school to support avian habitats.• Assisted individuals in showcasing their work for their conservation qualifications.• Promoted active learning and open exchange of ideas. Show less

Bachelor Of Science - Bsc, Geography, 1St Class

Activities and Societies: Year 1 -Introduction to human and physical geography -Renewable Energy -Studentification -International.

Sociology

A-levels- Sociology: A Geography: B Business Studies: B

Education record

Activities and Societies: 9 GCSE's A-B