James Bouch Email & Phone Number

United Kingdom

Heading up Totalmobile's alliances network

United Kingdom

Remote

Uk

highly experienced public sector sales director available for work

Nationwide

• Director responsible for revenue targets for Servelec’s Social Care Case Management Solution, Mosaic• Runs team of business development managers, account managers, bid, pre-sales and sales operations• Targets exceeded for 2019 and achieved 2020 target by the end of Q320• Led growth programme in sales, turning around both upsell performance and new business wins. • Organisation had lost 8 deals in a row prior to me joining. In the last 18 months we have won 4 and only lost 1 new business bid• Upsell revenue has grown by £3m per annum in the 18 months since I have joined Servelec• Directly responsible for final negotiations on customer terms and conditions for new business wins• Extensive understanding of public sector procurement frameworks

Nationwide

Now actively looking for my next challenge.... successful Sales Director / CSO specialising in Public Sector but interested in any senior leadership Sales oriented role

Sales Director, Public Sector, Health and Care• Targets achieved in first 24 months of employment, delivering 40% of group bookings targets for 2016-17 and 2017-18 financial years• Exceeding 1H targets for current financial year• Led a turnaround in education sector with a new strategy on customer retention, reducing attrition from 24% to 13% in twelve months• Brought into lead Health and Care business and successfully led a programme to improve sales effectiveness and customer satisfaction• Implemented new sales forecasting process linking individual sales to overall CEO and CFO weekly forecasting process• Built a new bid management process and team to align to more complex, higher value solution led sales opportunities• Responsible for complete sales performance in sector - >£33m full year bookings target in 2016-17 and £37m in 2017-18• Leading 6 sales managers and 1 pre-sales manager• Leading strategy on optimising sales force whilst continuing to grow the business• Leading thinking on sales strategy into sectors, and having full decision making responsibility for executing that strategy to success• Responsible for sales qualification decisions within sector • Key input into group acquisition strategy• Personally closed £1.5m opportunity with NHS • Senior personal relationships in both NHS England and NHS Digital

Uk

• Responsible for delivering UK public sector strategy and target for UNIT4• Ahead of 2014 target at 1H14• Personally shaping and winning high profile deals in public sector, including UNIT4s first Cloud based, subscription ERP licence deal in Public Sector• Successfully recruiting highly experienced sales professionals head hunted from major System Integrator and BPO players• Leading and motivating a disparate field sales force across UK• Working with Head of Alliances to shape and deliver a partner enablement programme, and taking full ownership of all partner led deals in sector• Defining and executing UK Public Sector strategy for sales growth in ERP through an aggressive campaign to unseat Oracle and SAP from Local Government

Responsible for sales growth of the BT Local Government Shared Services division, offering BPO, BPS and SaaS solutions into HR, Payroll, Finance and Procurement• Successfully led development, promotion, pipeline generation and successful sale of a new Business Process Services (BPS) proposition• Developed proposition to be sector agnostic• Successfully signed a significant pan-London framework with Westminster City Council : £100 – 150m• Successfully signed BTs first BPS deal in 2012 with The Care Inspectorate - £600k• Increased Local Government business pipeline opportunities, qualifying over £160m of opportunity from £0 base in 9 months• Have led successful major public sector bids from OJEU notice through to contract signature• Managed disparate team of business development personnel to grow business opportunities• Exceeded 2011-12 core target – this was milestone based and dependent on successful marketing, branding and pipeline generation for BPS• Exceeded 2012-13 sales target of £28m

with a proven track record of exceeding stretch targets, defining, implementing and managing strategic change. A commercial executive in IBM, running a significant part of the UK outsourcing business. A transformation change leader, running large scale change programmes for global blue chip and small, entrepreneurial organisations alike.

JNB Consulting provides expertise in * Managing Change * Strategic Objective Setting * Complementing Senior Management * Running effective sales teams

Head of UK Sales and UK Country ManagerWrote more than £1 billion in new business in 30 monthsResponsible for the sales and marketing in UK, positioning Lombard's solution in a rapidly changing marketplaceBuilt significant relationships in major financial organisations in UK and Europe, selling a niche and exclusive financial services solution for Ultra Nigh Net Worth individualsFull responsibility for the P&L of the UK organisation, working to annual operational budgetsDelivered a complete sales review and forecasting package to the executive board on a monthly and quarterly basis Succeeded in international markets across Europe working in a diverse international business cultureDoubled new business income from 2007 to 2008Exceed 2008 target by 130%, writing over £500m of new business premium and exceeded 2009 target by 126% Reported directly to Executive Sales Director on the main board.

http://www.linkedin.com/companies/706480

Head of UK for Lombard International Assurance SA, a Luxembourg based wealth planning organisation

•Led an organisation of 75 professionals with a direct report management team of four, providing outstanding commercial management services into major strategic outsourcing accounts•Direct reporting line into Global Services UK board and solely responsible for representing the organisation to that board•I led the team which ran the account on a day-to-day basis, interfacing directly with the customer, maximising service provision and maintaining control and integrity in the operation•Reporting into the Chief Operating Officer for Global Services in the UK, leading team direction, strategy, and driving transformation in the organisation to improve operational efficiencies•Maintained and improved operational control in all accounts•Improved perception of Commercial management team at board level such that IBMs customer satisfaction rating improved from 55% to 86% in 2006•Maintained and improved key business controls and compliance stance on every UK outsourcing deal •Drove employee morale up in the organisation from 29% satisfaction to 65% satisfaction in 11 months•Successfully recruited over 25 new professionals into organisation in 2006, revitalising the entire organisation.

Led an organisation of over 150 professionals providing outstanding commercial management services into major strategic outsourcing accountsReporting into the Chief Operating Officer for Global Services in the UK, leading team direction, strategy, and driving transformation in the organisation to improve operational efficienciesMaintained and improved operational and business control in all accountsImproved IBMs customer satisfaction rating from 55% to 86% in 2006Improved employee morale in the organisation from 29% satisfaction to 65% satisfaction in 11 months

Managed a major change programme initiated to move the Northern Europe Global Services Operations function to a fully integrated shared serviceAchieved a 25% reduction in headcount, and a further 15% reduction in operating cost by the end of 2005Role encompassed the strategic design of the shared service, full business case and executive approval lifecycle, project initiation and development and overall leadership of the programme delivery.Also delivered management consultancy to major financial organisations such as Barclays Bank, leading them through significant process and business cultural change. Aged 47, married with two dependents

Mba; Specialising, Strategic Change And Business Transformation

Master of Business Administration

Ma (Hons), Geography

MA in Geography

Ma (Hons), Geography

MA (Hons) in Geography

Education record