Marcus Thompson Email & Phone Number

Dublin, County Dublin, Ireland

I play a key role in the technology organisation at Totalmobile to assist with growth, integration, strategic and operational activities. I provide ownership and programme management of a fast paced, agile operational plan spanning multiple teams, products and customer rollouts. Working with the CTO and other technology directors and senior managers I support the company's functions driving alignment of the business units and new acquisitions as TM grows.

Dublin, County Dublin, Ireland

Dublin

GeoPal is a customisable mobile workforce management application that connects fieldworkers, remote assets and internet of things sensors, leveraging field data to immediately gain actionable insights and increase the productivity, profitability and health and safety compliance of your businessI work across the business with the Services, Sales, Support, Accounts and Partner teams to develop GeoPal product grow the business.

Temple Bar, Dublin

Our team of experts at GeoPal work with you to deliver flexible workforce mobility solutions that connect your field workers, remote assets and internet of things sensors, leveraging field data to immediately gain actionable insights and increase the productivity, profitability and legal compliance of your business.

Operational and Account Manager for Telecomms & Utility ClientsCost reduction/ supplier management across all aspects of the business.Management of client change request process, from inital consultation, development, deployment to invoicing. Meet with Client on regular basis to discuss and resolve any issues inline with SLA.Work closely with the Software development to ensure all client systems are maintained and modified as required. Act as the liasion point between the Techincal and Client teams ensuring all departments have full understanding of clients systems, queries and future needs.

Operations Management on all Key accounts looking after clients day to day operational service, through a team of field and office staff. These accounts were major FMCG, Multiples,Telecommunications and Retail organsiations.Client Service Reporting on a daily, weekly or monthly basis in accordance with SLA.Supplier Management- Sought out all suppliers for Cpm ensuring best price.People Management- managed a team of 10+ operational office based staff. Payroll responsibility for circa 500 field sales staff.Projects included Business cost reduction, supplier tenders, responsible for all new business tender processes.Improved operational processes in turn which saved the company signifcant money throughout my time with Cpm.

Bsc Management

Hdip, Hospitality Management

Education record