Jim Casteel Email and Phone Number
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At Altera Digital Health, my role as Client Development Executive revolves around steering $30M Healthcare IT initiatives towards success, with a strong focus on strategic consensus-building among executive stakeholders. Our team's efforts have enhanced hospital operations and regulatory compliance across a dozen community hospitals, reflecting my commitment to healthcare excellence and operational leadership.Previously, as a Senior Product Manager, I excelled in technical product ownership, cloud strategy development, and fostering pivotal third-party relationships. These experiences honed my skills in problem-solving, leadership, and healthcare information technology, equipping me to drive customer success and contribute to our mission of transforming healthcare delivery through innovative IT solutions.
Altera Digital Health
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Client Development ExecutiveAltera Digital Health Jul 2021 - Present• Responsible for managing $30M in Healthcare IT projects in every area, including routine upgrades, outsourcing, cloud transformation, and EHR Replacement • Built consensus among executive sponsors and key stakeholders to achieve Hospital IT and Operational goals • Managed outcomes for 12 community hospitals from 25 to 300 beds • Guided hospital strategy to ensure timely execution of organizational and regulatory requirements across multiple hospitals
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Senior Product ManagerAltera Digital Health Feb 2018 - Jul 2021United States• Technical Product Owner for Allscripts Paragon and Sunrise Community EHR solutions • Architected technical requirements for Allscripts Sunrise Community Hospital solution • Created strategy and sales materials for migrating to Microsoft Azure Cloud • Owned third-party vendor relationships. Identified new third-party to develop product and service offerings • Teamed with Chief Security Officer to ensure Allscripts products and solutions met current security goals• Face of Solutions and Development. Traveled to strategic customer sites as the primary point of contact to present solutions, manage c-suite escalations, and identify improvements to ensure client satisfaction and stability
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Professional Services ConsultantAltera Digital Health Jul 2016 - Feb 2018Greater Denver Area• Consult client executive team on how to streamline EHR operations and improve Physician adoption with EHR products• Partnered with executive sponsors and key stakeholders to deploy and develop solutions and programs to successfully transform hospital operations. • Analyze service-related data identifying patterns and trends to improve outcomes. Designed and delivered service offerings to help customers get better use out of their existing products, including custom reporting, automation, end-user workflow optimization, and new product recommendations
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Technical Product Support ManagerAltera Digital Health Oct 2011 - Jul 2016Westminster, Co• President's Award winner. Brought together Development, Product Management, Sales, Services and Support as a cohesive team and ideated the solution to solve several customer experience challenges• Managed three consecutive teams of 12-15 individuals, supporting and maintaining McKesson/Allscripts EHR solutions for 350 Hospitals• Wrote and designed complex reports for data analysis and to identify trends enabling Product Management to prioritize defect and feature releases • Owned all technical escalations to development for the team• Designed and implemented an organization-wide Skillset Tracking Program which enables teams to more quickly identify and resolve knowledge gaps in teams. • Host Customer Forums to help customers get more out of their existing purchased products and educate them about new products, features, and paid services available to them.
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Senior Technical EngineerAltera Digital Health Jul 2010 - Oct 2011Westminster, Co• Senior resource with advanced Windows Server and Unix/Linux Troubleshooting. • Senior Citrix and Terminal Services technical resource within the Organization. • Provide technical expertise to clients on APIs, Single Sign-On (SSO), software functionality, and third-party integrations. • Developed, documented, and implemented a Health Information Exchange (HIE) downtime process, reducing reprocessing effort by 90% saving 450 hours per HIE downtime.
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Senior Technical EngineerEclipse Software Systems Dec 2005 - Jul 2010Greeley, Co• Principal Systems Administrator responsible for the setup, rollout, and maintenance of all Eclipse's internal and Hosted / Cloud-based resources including, network, web server, reporting servers, Exchange, file server, development build servers, PCs, etc. • Citrix Lead responsible for all Citrix product implementations from design to ongoing maintenance. • Pre-Sales technical resource for corporate sales. • Planned, presented, and developed the company's first software as a service (SaaS), offering to coordinate with development and stakeholders for an on-time and under-budget rollout.
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Senior Technical Support EngineerHewlett Packard Mar 2000 - Nov 2005Loveland, Co• • Senior Technical Engineer responsible for supporting HP Workstation and Server products. • Senior Linux / Unix resource for call center responsible for training and troubleshooting systems. • Managed on-site service for all Technical Field Engineers in the United States. • Primary enterprise escalations technical resource.
Jim Casteel Skills
Jim Casteel Education Details
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Data Analytics -
Loveland High School
Frequently Asked Questions about Jim Casteel
What company does Jim Casteel work for?
Jim Casteel works for Altera Digital Health
What is Jim Casteel's role at the current company?
Jim Casteel's current role is Client Development Executive @ Altera Digital Health | Healthcare IT, Leadership.
What is Jim Casteel's email address?
Jim Casteel's email address is xx****@****ail.com
What is Jim Casteel's direct phone number?
Jim Casteel's direct phone number is +197069*****
What schools did Jim Casteel attend?
Jim Casteel attended Western Governors University, Colorado State University, Loveland High School.
What are some of Jim Casteel's interests?
Jim Casteel has interest in Exercise, Home Improvement, Reading, Shooting, Gourmet Cooking, Sports, Food, Fishing, Home Decoration, Health.
What skills is Jim Casteel known for?
Jim Casteel has skills like Software Documentation, Troubleshooting, Technical Support, Integration, Healthcare Information Technology, Process Improvement, Windows Server, Servers, Databases, Linux, Testing, Microsoft Sql Server.
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