Chris Rogers Email & Phone Number

Austin, Texas, United States

Austin, Texas, United States

- Helping to build out a different type of Customer Success by transforming the traditional success model to include a more technical focus to help our customers truly unlock the value of the product

Austin, Texas, United States

Austin, Texas, United States

- Assist in establishing and implementing global policy- Help recruit and hire new team members for a growing global team- Manage customer (internal and external) expectations on product functionality- Guide and mentor team members to help them build their careers- Enable new team members through training and continuing education

Austin, Texas, United States

- Leading and mentoring the local team- Establishing, communicating and adhering to new procedures, policies and goals.- Monitoring case queues and assisting with escalations, and cases from strategic customers- Highlighting high impact/visibility Jira tickets that need urgent attention from Engineering.

- Leading and mentoring the local team- Establishing, communicating and adhering to new procedures, policies and goals.- Monitoring case queues and assisting with escalations, and cases from strategic customers- Highlighting high impact/visibility Jira tickets that need urgent attention from Engineering.- Establishing, recommending, and implementing.

Austin, Texas Area

- Helped hire, onboard, and train 8 new Engineers- Enable local team of 6 by taking on scheduling and day-to-day tasking assignments- PoC'd scheduling app for usage by global team of 22 users- Wrote new policy guidelines for 24/7 coverage- Conducted regular 1:1s with local team members to help facilitate better communication with management

Austin, Texas Area

• Performed elevations, power, and IP audit of approximately 300 servers
• Self-taught frameworks to allow for blackbox testing of internal tools
• Developed internal tools for leveraging access to REST APIs

Elk Grove, CA

- Innovate new solutions for customer issues using MacOS and iOS products- Develop skills to better customer experience through teamwork with a diverse group- Interface with multiple internal groups to find the best solution for the customer

Financial Aid

Responsibilites:- Help students manage student loan debt- Advise students on ways to pay for college education- Schedule meetings with various organizations and supervisors to cover the most current student loan debt management strategies- Maintain current knowledge of student loan debt regulations- Help manage college loan default rate through various.

Enrollment Services - Veteran Resource Center

Fort Stewart And Hunter Army Airfield, GA

Responsibilities:- Maintain National Registry - EMT standards and certification- Schedule and conduct training for people in the use of first responder life-saving techniques- Inventory Schedule II medications and narcotics- Advise midlevel supervisor and department level management on use of medical protocol and medical risk evaluation of missions- Record.

Bachelor’S Degree, Computer Science

Minor, Mathematics

Associate’S Degree, Mathematics

Associate’S Degree, Physics

Associate’S Degree, General Science

Associate’S Degree, Computer Science