James Burns

James Burns Email and Phone Number

Principal Product Manager, New Business Growth @ Vista
Melbourne, VIC, AU
James Burns's Location
Greater Melbourne Area, Australia
James Burns's Contact Details

James Burns personal email

n/a
About James Burns

James Burns is a Principal Product Manager, New Business Growth at Vista. He possess expertise in training, project management, healthcare, management, leadership and 35 more skills. Colleagues describe him as "James combines extremely strong professional skills and relaxed, positive attitude in a way that makes working with him a pleasure. He can provide any required information at any level of details, give full background picture if needed and at the same time efficiently communicate with technical team. It's a winning combination - as a technical person I know he understands me even when we deal with complex technical issues; whenever I need more information, he can easily explain product scenarios on any level of complexity. His team building skills are exceptional and his involvement in recruitment was invaluable in finding people who were already good and making them even better. But his technical and personal skills are just part of the picture: he is genuinely friendly person. It's one of these small differences which turn work into a happy, productive part of the day. I hope that someday I will be able to work with him again. He is an invaluable asset to any project and any team." and "James is higly focused and a specialist agilist who always have target in sight. His down to earth attitude and can-do spirit keeps the whole team motivated all the times. if you are looking for a product manager who really knows what he is doing, James is the guy."

James Burns's Current Company Details
Vista

Vista

View
Principal Product Manager, New Business Growth
Melbourne, VIC, AU
Website:
vistaprint.com
Employees:
38
James Burns Work Experience Details
  • Vista
    Principal Product Manager, New Business Growth
    Vista
    Melbourne, Vic, Au
  • Vista
    Senior Product Manager, Logo & Brand
    Vista May 2023 - Present
    Melbourne, Victoria, Australia
  • Superjump
    Founder & Editor In Chief
    Superjump Mar 2016 - Present
    Melbourne, Australia
    SUPERJUMP is an indie publication focused on video games, and an experiment in digital media. We do not follow the 24 hour news cycle, and we place deliberate emphasis on positive, inclusive, cynicism-free games journalism.More than 200 writers have contributed content to SUPERJUMP since its inception, and our growing Editorial team (based in Australia and the United States) manages an increasingly diverse range of writers, topics, and content.In 2020, SUPERJUMP won the inaugural “Best Independent Media” award at the Australian I.T. Journalism Awards. This honour - judged by peers across the Australian technology media landscape - reflects SUPERJUMP’s unique and groundbreaking work in the video game media space.SUPERJUMP has been a finalist for Best Gaming Coverage in 2019, 2020, 2021, 2022, and 2023. We have also been a finalist for Best Independent Coverage in 2020 (where we won the award), 2021, and 2022.
  • 99Designs
    Senior Product Manager
    99Designs Feb 2021 - May 2023
    Melbourne, Victoria, Australia
  • Telstra Health
    Product Lead (Aged And Disability)
    Telstra Health Jun 2017 - Feb 2021
    Melbourne, Australia
    I worked with an exceptionally talented and passionate team who are creating a next-generation product for the Australian aged disability and community care market: Community Connect.Community Connect is underpinned by four key value propositions:- Making it simple.- Providing services anywhere, anytime.- Putting recipients in control of their plan.- Building and retaining a quality workforce. As a founding member of the team and the current Product Lead, my primary focus is to define the shape of the longer-term product roadmap in terms of scope/features, based on a continuous discovery process. This is about working with stakeholders (providers, support workers, care recipients, design and technology experts) to identify current and emerging needs and problems, and then to uncover innovative solutions that leverage clever design and advanced technology.I am especially proud to have built a high-performing, cross-functional team of people who are the best at what they do in the industry. Outstanding people are at the core of our success, and I’m grateful to work with folks who are both talented and great human beings.I am inspired by designers such as Patricia Moore, who believe that improving the dignity of all people is ultimately a matter of good design. Improving the quality of life through design is at the core of our team's mission.
  • Telstra Health – Adcc
    Senior Ba / Product Designer
    Telstra Health – Adcc Dec 2016 - Jun 2017
    Melbourne, Australia
    In 2016, Telstra Health formed a team to design and develop a next-generation community solution. I was one of three founding members of the team. My main focuses were around market research, internal product analysis, stakeholder engagement, and establishing business processes to enable us to scale from initial concept incubation through to a full design/build/test pipeline.After moving through the initial research and incubation phases through to building at scale and preparing for launch, my role transitioned to Product Lead.
  • Telstra Health – Adcc
    Product Lead
    Telstra Health – Adcc Jun 2016 - Nov 2016
    Melbourne, Australia
    I assumed this role for a maternity leave period of just over five months.In this role, I had overall responsibility for the delivery of the TCM, CCW, and ACC products for Telstra Health. During this time, the ADCC division was significantly restructured, which led me to redesign the development and delivery process for these products and establish a new roadmap for TCM.Customer response to these changes was positive, owing to improved product quality and a closer alignment between product roadmap and customer needs/pain points.
  • Telstra Health – Adcc
    Product Engagement Lead
    Telstra Health – Adcc Mar 2014 - May 2016
    Melbourne, Australia
    I joined Telstra Health during a period of significant change; the community care sector was moving rapidly towards a CDC (consumer directed care) model of service delivery as mandated by the federal government. Many organisations across the country are still battling through these changes as they seek to improve business efficiency and remain financially viable while offering ever-improving levels of service to care recipients.My role throughout most of 2014 was to lead engagement with our client base around CDC changes and the ways that our TCM product was evolving to meet these emerging needs. I also led the significant internal change across product, client services, and support teams to ensure that we could better understand and support clients.In addition, I assumed numerous business analysis and product management responsibilities for the TCM and CCW products, including product ownership for several product modules (such as DVA, NDIS, and Self-Directed Care).
  • Rdns / Rally Homecare
    National Training Manager
    Rdns / Rally Homecare Nov 2012 - Jan 2014
    Melbourne, Australia
    RDNS/Rally HomeCare is a subsidiary of Royal District Nursing Service Ltd., and was established in November 2012. With around 4,000 clients across all states, RDNS/Rally HomeCare is the largest national provider of community nursing services for veterans in Australia.My role encompassed overall responsibility for the training and development portfolio across almost 600 staff nationwide with various disciplines (including clinical nursing, personal care and domestic assistance).
  • Stanhope Healthcare Services / Kincare
    Goldcare Project Manager
    Stanhope Healthcare Services / Kincare Dec 2011 - Nov 2012
    Melbourne, Australia
    KinCare is a major national home care provider, based in Sydney and with operations in every state. My role involved the management and support of business systems implementation and general operations, Australia-wide. This included responsibility for replacement of the GoldCare system with our own proprietary platform developed in-house throughout businesses in every state.
  • Stanhope Healthcare Services (Hca)
    Xena Project Officer
    Stanhope Healthcare Services (Hca) Mar 2009 - Nov 2011
    Melbourne, Australia
    Stanhope Healthcare Services was a major national provider of home care services across Australia. The organisation was founded in the 1978, and grew to become the largest privately owned home care service provider in Australia.As part of the Xena Project Team, I was primarily responsible for business analysis (gathering business requirements, proposing software enhancements, conducting business fit analysis tasks, developing and implementing UAT plans, and conducting training for end users).I was also involved with developing design documents for software enhancements, and assisting the organisation with process improvement and change management.
  • Stanhope Healthcare Services (Hca)
    Accounts Claiming Officer
    Stanhope Healthcare Services (Hca) Oct 2006 - Mar 2009
    Melbourne, Australia
    This was a key role in the Stanhope Healthcare Services finance team, located at national office in Melbourne.I was responsible for managing all Veterans' Home Care claims across the VIC, QLD, and TAS businesses. I was also responsible for DVA (Dept. Veterans' Affairs) claims for the VIC and QLD businesses.
  • Future Publishing Australia
    Freelance Contributor
    Future Publishing Australia 2009 - 2010
    Melbourne, Australia
    As a Freelance Contributor with Future Publishing Australia, I created previews and reviews of Wii and Nintendo DS games for the Official Nintendo Magazine Australia/New Zealand.
  • Next Media
    Freelance Contributor
    Next Media 2003 - 2005
    Melbourne, Australia
    As a Freelance Contributor with Next Media, I created previews and reviews of Nintendo GameCube games for N64 Gamer Magazine.

James Burns Skills

Training Project Management Healthcare Management Leadership Strategic Planning Crm Coaching Analysis Team Building Business Strategy Editing New Business Development Change Management Microsoft Office Strategic Communications Leadership Development Journalism Data Analysis Data Management Indesign Public Relations Business Engagement Writing Customer Relationship Management Business Process Improvement Ms Office Suite Executive Reporting Training Strategy Content Management Publishing Business Development Adobe Creative Suite Workflow Analysis Financial Reporting Competency Assessment Mobile Applications Copy Editing Sketch Invision

James Burns Education Details

  • General Assembly
    Product Management
  • Software Education
    Software Education
    The Agile Business Analyst Certification
  • Academy Of Design Australia
    Academy Of Design Australia
    Graphic Design

Frequently Asked Questions about James Burns

What company does James Burns work for?

James Burns works for Vista

What is James Burns's role at the current company?

James Burns's current role is Principal Product Manager, New Business Growth.

What is James Burns's email address?

James Burns's email address is ja****@****.com.au

What schools did James Burns attend?

James Burns attended General Assembly, Software Education, Academy Of Design Australia.

What are some of James Burns's interests?

James Burns has interest in Arts And Culture.

What skills is James Burns known for?

James Burns has skills like Training, Project Management, Healthcare, Management, Leadership, Strategic Planning, Crm, Coaching, Analysis, Team Building, Business Strategy, Editing.

Who are James Burns's colleagues?

James Burns's colleagues are Gavin Clarke, Victoria Welch Carter, Nicky Bennett, Charlotte Holmes-Darby, Lorenzo Ferronato, Wifek Ben Abderrazak, Mike Riggsby.

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