James Delay Email & Phone Number

Sioux Falls, SD, US

Sioux Falls, South Dakota

Sioux Falls, South Dakota Area

• Provide consultation services for HP Backup and Storage equipment.
• Provide comprehensive Disaster Recovery designs.
• Storage performance and needs assessments.
• Create design workbooks, project planning, and coordination.

• Provide SAN Design Services for EMC Storage equipment.
• Provide comprehensive Disaster Recovery designs.
• Storage performance and needs assessments. Virtualization assessments.
• Virtualization / Server Consolidation with Storage and Backup Consolidation and optimization.
• Create Design Workbooks, Project Planning, and coordinate vendor and AOS resources.
• Design server deployments.

North Sioux City, SD

• Acquire, develop and manage Enterprise accounts in the Education and Government sectors of the Western Region of the United States.
• Field and office-based account management.
• Develop sales acquisition strategies and marketing plans/materials, yielding significant acquisitions worth millions of dollars of incremental revenue.
• Determine customer business goals and match project requirements to short and long-term business requirements.
• Provide complete, Enterprise solution designs, including integration of servers, Operating Systems, applications, power, storage, disaster recovery, virtualization and networking.
• Research, develop, and deploy technical sales training and materials for over 200 Account Executives.

• Provided highest level of technical assistance with servers, storage and networking, including sustaining engineering. Provided direct support for top clients in the Federal Government, Business and Education.
• Project manager for whitepaper and FAQ development.
• Administered internal production and lab networks including 50 - 75 servers with a variety of operating systems and applications.
• Created and deployed technical training and materials for Engineering Team.

• Liaison, onsite consultant and training coordinator for outsourced technical support call center (SSI) in Houston.
• Consultant and escalation point for technical support staff.
• Personnel management, including pay, staffing, and corrective action duties.

• Human Intelligence/Interrogator and Linguist - Arabic Language
• Sergeant at Ft. Hood, TX with 504th MI Bde
• Intelligence Analyst in a Natl Guard Attack Helicopter Bn