Jim Held

Jim Held Email and Phone Number

Innovative and forward-focused executive leader with a depth of experience within the financial industry. Applies strong business acumen and analytical skills to review processes and transform organizations. @ TIAA Bank
jacksonville, florida, united states
Jim Held's Location
New Smyrna Beach, Florida, United States, United States
Jim Held's Contact Details
About Jim Held

Jim Held is a Innovative and forward-focused executive leader with a depth of experience within the financial industry. Applies strong business acumen and analytical skills to review processes and transform organizations. at TIAA Bank. He possess expertise in mortgage lending, mortgage banking, loans, banking, fha and 21 more skills.

Jim Held's Current Company Details
TIAA Bank

Tiaa Bank

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Innovative and forward-focused executive leader with a depth of experience within the financial industry. Applies strong business acumen and analytical skills to review processes and transform organizations.
jacksonville, florida, united states
Website:
tiaabank.com
Employees:
2809
Jim Held Work Experience Details
  • Tiaa Bank
    Commercial Excellence Leader
    Tiaa Bank Jan 2022 - Present
    Jacksonville, Florida, United States
    View
  • Tiaa Bank
    Performance & Quality Manager - Retail Home Lending
    Tiaa Bank Aug 2017 - Jan 2022
    Jacksonville, Florida
    Partner with senior leadership to manage strategic priorities and operational routines. Provide thought leadership and best practices and serve as central point of coordination for division level efforts in operational execution, operational improvements, expense management, site visits, system automation, customer experience, staffing forecasts, and operational performance. Manage shared services support group for home-lending vertical. Provide executive support for projects of high sensitivity.
    View
  • Digital Risk
    Vice President: Global Delivery
    Digital Risk Aug 2016 - Aug 2017
    Maitland, Florida
    Executive support for the office of COO. Provided oversight, insight, and thought leadership across 30 clients, 40 scopes of work, and 1,500 US-based employees. Primarily focused on optimizing underperforming verticals. Additional focus directed to, client visits, board presentations, and operational health of the organization.
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  • Digital Risk
    Vice President: Process And Performance
    Digital Risk Dec 2012 - Aug 2016
    Maitland, Florida, United States
    Reported directly to the CTO. Using my unique business acumen (in mortgage banking, data, leadership operational metrics) I provided leadership and assisted the application development team in the design, build, and re-design of internal applications. Played a critical role for new client onboarding and developing digital solutions for fortune 500 companies.
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  • Bank Of America
    Vice President | Divisional Fulfillment Performance Manager
    Bank Of America Aug 2009 - Dec 2012
    Maitland Fl
    Supported divisional fulfillment executive in staffing, production, quality, customer escalations, and sales presentations and prepared monthly, quarterly, and yearly reviews. Performed onsite audits to validate adherence to process standards. At peak, operational staffing divisions contained 2,000 employees across 25 fulfillment locations.
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  • Bank Of America
    Fulfillment Team Lead:
    Bank Of America Dec 2006 - Aug 2009
    Maitland, Fl
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  • Bank Of America
    Mortgage Underwriter:
    Bank Of America Jun 2003 - Dec 2006
    Maitland Fl
    Underwrote Non-Conforming, Conforming, FHA, Bond and Rural Housing
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Jim Held Skills

Mortgage Lending Mortgage Banking Loans Banking Fha Credit Analysis Underwriting Credit Refinance Residential Mortgages Credit Risk Leadership Loan Origination Mortgage Underwriting Consumer Lending Home Equity Loans Analytics Usda Team Leadership Customer Service Data Visualization Reporting And Analysis Kpi Dashboards Kpi Implementation Kpi Reports Client Relations

Jim Held Education Details

Frequently Asked Questions about Jim Held

What company does Jim Held work for?

Jim Held works for Tiaa Bank

What is Jim Held's role at the current company?

Jim Held's current role is Innovative and forward-focused executive leader with a depth of experience within the financial industry. Applies strong business acumen and analytical skills to review processes and transform organizations..

What is Jim Held's email address?

Jim Held's email address is ja****@****ica.com

What schools did Jim Held attend?

Jim Held attended Ccim Institute.

What skills is Jim Held known for?

Jim Held has skills like Mortgage Lending, Mortgage Banking, Loans, Banking, Fha, Credit Analysis, Underwriting, Credit, Refinance, Residential Mortgages, Credit Risk, Leadership.

Who are Jim Held's colleagues?

Jim Held's colleagues are Michaela Albon, Brian Whipple, Jaron Nimock, Diana Mills, David Sierminski, Verlin Peacock, Jennifer Young.

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