James Doust
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James Doust Email & Phone Number

Using analytics to have richer interactions, improved customer satisfaction, better net operating income at Mirvac
Location: Greater Sydney Area, Australia, Australia 15 work roles 1 school
1 work email found @charterhall.com.au LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email j****@charterhall.com.au
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Current company
Role
Using analytics to have richer interactions, improved customer satisfaction, better net operating income
Location
Greater Sydney Area, Australia, Australia
Company size

Who is James Doust? Overview

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Quick answer

James Doust is listed as Using analytics to have richer interactions, improved customer satisfaction, better net operating income at Mirvac, a company with 1401 employees, based in Greater Sydney Area, Australia, Australia. AeroLeads shows a work email signal at charterhall.com.au and a matched LinkedIn profile for James Doust.

James Doust previously worked as National Manager, Customer Analytics and Insights at Mirvac and Product Owner for Analytics at Lendlease. James Doust holds Masters, Civil Engineering And Management from Birmingham University.

Company email context

Email format at Mirvac

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{first}.{last}@charterhall.com.au
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AeroLeads found 1 current-domain work email signal for James Doust. Compare company email patterns before reaching out.

Profile bio

About James Doust

A business and people leader with strong experience and passion for building data and analytics teams, with expertise in Commercial Real Estate Funds Management. Strengths include articulation and execution of data strategy, forming seriously performant and highly motivated teams, true two-way engagement with business stakeholders, and having the determination to establish a data and analytics function without having a technical background.Accomplishments include:+ identified the need for establishing an analytics practice+ uplifted the analytical capability throughout an organisation+ created an analytics community, where citizen developers supported each other+ established fledgling data governance practice (security, architecture, business glossary, data catalogue, master data management)+ embedded into business teams strategic and operational thinking and meetingPassionate about creating high performing teams, providing psychologically safe spaces for teams to flourish. With an entrepreneurial mindset, recognised for forming cross-functional teams to solve governance, process, quality and insight challenges. Known for establishing and leading Analytics Community of Excellence that empowers and motivates others.Specialities: Data-driven Strategy and Execution, Descriptive Analytics, Information Management, Project and Programme Management, Agile, Non-invasive Data Governance, Team Building, Data Sourcing, Data Quality, Process Improvement, Partnership Building, Commercial Negotiation, Senior Stakeholder Management, Data Literacy, Data Ethics, Dashboarding (PowerBI), Integration, Motivation, Risk and Issue Management

Listed skills include Business Analysis, Project Management, Program Management, Requirements Gathering, and 17 others.

Current workplace

James Doust's current company

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Mirvac
Mirvac
Using analytics to have richer interactions, improved customer satisfaction, better net operating income
australia
Website
Employees
1401
AeroLeads page
15 roles

James Doust work experience

A career timeline built from the work history available for this profile.

National Manager, Customer Analytics And Insights

Current

Sydney, New South Wales, Australia

This role has three specific goals:1) Deliver an exceptional customer experience (+70 NPS)2) Develop deep understand of Mirvac's customers through direct relationships3) Generate net positive return on investment in Mirvac's customer data

Jun 2022 - Present

Product Owner For Analytics

Sydney, New South Wales, Australia

As Product Owner for Analytics, my mission is to help Lendlease understand and use data best in the industry. My team and I are creating a data environment optimised for analysts and data scientists to turn data into insight. They have access to the best-fit analytics tools, training on how to use them, support from mentors and thought leaders via our.

Mar 2021 - Jun 2022

Head Of Information & Analytics

Sydney, Australia

Creating and managing Charter Hall's data and analytics practice. Winning stakeholder support, leading the company through the cultural change to put data front and centre in strategic decision making, increasing operational efficiency through automated reporting, and targeting and hitting industry KPIs. Managing the analytics team (information.

Oct 2017 - Feb 2020

Acting Chief Technology Officer (Cto)

Sydney, Australia

Managing the Technology function (of 35 employees) during a transition period between CTOs, overseeing the following teams: Digital and Customer, Platforms and Service Delivery, Application Management, Information & Analytics, and Business Technology Management.Maintaining delivery of key projects, level of technology service as measured by internal NPS.

Dec 2018 - Mar 2019

Head Of Corporate Business Systems

Designing and executing digital transformation strategy of key systems (ERP, budgeting and forecasting, reporting, HRMS) supporting core commercial real estate processes. Focussing on alignment to business process, true adoption and increasing employee effectiveness.

Feb 2016 - Sep 2017

Head Of It Planning

Sydney, Australia

Planning and managing the portfolio of technology initiatives to ensure optimised, risk-managed investment. Creating Charter Hall’s Agile project delivery framework to improve portfolio governance, prioritisation, delivery quality and benefits realisation.

Nov 2014 - Feb 2016

Applications Manager

Sydney, Australia

Managing product delivery team of 23, maximising effectiveness of ERP (JDE), CRM (Siebel) and online services (Sitecore and Sharepoint). Establishing Enhancement Management framework to prioritise 1000+ work requests annually across the technology team.

Jul 2013 - Nov 2014

Lead Project Manager

Sydney, Australia

Programme managing the delivery of the portfolio of technology enabled initiatives, focussing on smooth resource management, risk mitigation and benefits realisation.

Jun 2012 - Jul 2013

Project Manager

Sydney CBD

Ran multiple concurrent high profile IT transformation initiatives.

Jul 2008 - Jul 2012

Professional Services Manager

Emagine International

Sydney, Australia

Accountable for customer satisfaction through the delivery of project and support services. Member of the leadership team and also provided Senior Project Manager function.

Aug 2005 - Aug 2007

Project Manager

Emagine International

Sydney, Australia

Project managing international client implementations, projects and change initiatives of the Emagine software suite. Full SDLC, requirements gathering, business analysis, design and development, resource management, quality assurance, handover to support teams, reporting and risk mitigation.

Jan 2005 - Jul 2005

Rower

Row The Atlantic

London, United Kingdom

Racing an ocean-going rowing boat 5,000km across the Atlantic from Africa to Barbados. Managing risk, planning, fund raising, talking events, team building, resource management, financial management.See http://rowingtheatlantic.weebly.com/ for more details.

Dec 2003 - Dec 2004

Siebel Consultant

London, United Kingdom

Providing Siebel project management and consultancy services to Toshiba

Jan 2003 - Feb 2004

Siebel Consultant

London, United Kingdom

Providing Siebel project management and consultancy services to Reuters

Oct 2000 - Nov 2002

Siebel Consultant

London, United Kingdom

Provided Project coordination and Siebel consultancy services to Cable & Wireless

Oct 1999 - Sep 2000
Team & coworkers

Colleagues at Mirvac

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1 education record

James Doust education

FAQ

Frequently asked questions about James Doust

Quick answers generated from the profile data available on this page.

What company does James Doust work for?

James Doust works for Mirvac.

What is James Doust's role at Mirvac?

James Doust is listed as Using analytics to have richer interactions, improved customer satisfaction, better net operating income at Mirvac.

What is James Doust's email address?

AeroLeads has found 1 work email signal at @charterhall.com.au for James Doust at Mirvac.

Where is James Doust based?

James Doust is based in Greater Sydney Area, Australia, Australia while working with Mirvac.

What companies has James Doust worked for?

James Doust has worked for Mirvac, Lendlease, Charter Hall, Stockland, and Emagine International.

Who are James Doust's colleagues at Mirvac?

James Doust's colleagues at Mirvac include Pauline Truong, Charisma Maharani, Virginia Johnstone, Bronwyn Russell, and Daniel Corry.

How can I contact James Doust?

You can use AeroLeads to view verified contact signals for James Doust at Mirvac, including work email, phone, and LinkedIn data when available.

What schools did James Doust attend?

James Doust holds Masters, Civil Engineering And Management from Birmingham University.

What skills is James Doust known for?

James Doust is listed with skills including Business Analysis, Project Management, Program Management, Requirements Gathering, Stakeholder Management, Process Improvement, Certified Project Manager, and Crm.

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