James Ritchie - Mba, Mm Email & Phone Number

Brentwood, TN, US

Nowhere, California, US

Visalia, CA, US

• Presided over all aspects of daily operations including national consultative sales, finance, financial aid, registrar, and administration of eLearning modality. Streamlined workflows resulting in enhanced customer.
• Significantly increased sales 22% YOY from 2017 and surpassed 2018 sales goals by 7% through provision of effective coaching, training, and mentorship
• Boosted customer retention rate by 7% YOY from 2017
• Decreased Financial Aid Remaining Balance Scheduling by $2.3M.

• Led the national sales team as a turn-key provider of online certificate training and personal enrichment courses to universities and junior colleges. Developed and directed sales strategies in addition to operations.
• Served as Project Manager encompassing Salesforce Optimization, Pay it Forward, Agreement process.
• Attained $26M quota in 2014 with 14% increase YOY; met $27.5M quota in 2015 with 6% increase YOY.
• Enhanced team camaraderie through effective leadership, enhanced communication, and fostering sense of personal accountability.

Phoenix, AZ, US

• Supported students with actualizing academic goals through provision of guidance and academic direction. Enrolled students for admissions and assisted with degree selection. Partnered with senior leadership to deliver.
• Achieved recruitment conversion rate with lead to student registration of 12%.
• Recognized for top recruitment performance; secured between 100 and 110 new student enrollments every year.
• Mpower & Boot Camp graduate - Team Captain – First place finish. Recipient of multiple traveling trophies for highest ACC conversion as well as Most Improved Award recipient.

Phoenix, AZ, US

Faculty Application of professional experience, concepts, and principles into course lesson plans for the purpose of educating and developing undergraduate students in class and online. Created interactive lesson plans effective in relaying course curriculum. Developed critical thinking and collaboration skills among students. Approved to teach.

Newark, NJ, US

• Managed territory comprised of eight states worth $7M selling personal care products to numerous retail channels. Supervised 20 external sales representatives while overseeing new account development, territory.
• Introduced territorial forecast process to enhance accuracy and decrease inventory levels.
• Acquired and managed key accounts including Fred Meyer, Gottschalk’s, and Dillard’s.
• Minimized A/R receivables through improved customer A/P communication.

• Devised and directed sales strategies and metrics to maximize sales and profitability for company's sales team. Formulated and implemented long-range strategic market plans to increase sales and channel penetration..
• Doubled annual sales volume to $35M through development of team performance.
• Re-defined and aligned customer territories to create channel professionals.
• Increased department margin and account growth through effective training and development.
• Created compensation package emphasizing performance expectations and productivity.

Stamford, CT, US

Managed eight-state/$41M territory selling countertop appliances and cookware to various retail channels. Provided sales leadership while managing 15 outside sales representatives throughout territory. Developed and implemented buy-in programs resulting in increased customer partnerships, improved customer margin, and available inventory for customers.

JP

Managed a 21-state/$10 million territory selling kitchen countertop appliances to various retail and military channels. Managed 14 external sales representatives; yielded results which surpassed quota. Developed Macy’s and Williams-Sonoma yielding increased partnership and product assortments.

Bachelor'S Degree, International Business / Japanese Minor

Master'S Degree, Management

Master Of Business Administration (Mba), Dual Masters Degree In Business Administration & Ebusiness