James D. Email & Phone Number

Selby, GB

Selby, England, United Kingdom

customer service/admin role.

Leeds, England, United Kingdom

In this Role I: Identified lucrative business prospects through cold calling.Increased revenue by obtaining and securing new accounts whileproviding value-added services to existing clients.Probed to identify business challenges to better understand needsof prospective clients.Provided exemplary level of service to clients, maintaining andimproving.

Leeds, England, United Kingdom

In this role I: Generated Interest in a product by cold calling prospects togenerate revenue for the client.Tailored product packages to suit specific customers needs and keybuying interest.Provided exemplary telephone skills and organised warm call backswhen suitable.Actively listened to customers to fully understand requests andaddress concerns.

Selby, England, United Kingdom

In this role I: Used safe driving practices and followed highway code at all timeswhen delivering pizzas.Completed pizza deliveries within 20-45 minutes of customersordering food, keeping within company targets.Conducted pizza deliveries by car selecting the best routes basedon delivery locations.Used excellent knowledge of Selby's area traffic to deliver.

Selby, England, United Kingdom

In this role I: Operated tills to accurately process cash and credit cardtransactions.Managed complaints with calm, clear communication and problem solving.Engaged with customers to better understand needs and deliverexcellent service.Demonstrated outstanding product knowledge to achieve highcustomer satisfaction levels.

Wakefield, England, United Kingdom

In this role I:Used safe driving practices and followed highway code at all timeswhen delivering pizzas.Completed pizza deliveries within 25-45 minutes of customersordering food, keeping within company targets.Conducted pizza deliveries by car selecting the best routes basedon delivery locations.Used excellent knowledge of Wakefield's area traffic to.

Bury St. Edmunds, England, United Kingdom

In this role I:Maintained clean, tidy and organised checkout areas.Processed credit and cash transactions using Point Of Sale (POS)system.Packed purchased items properly to prevent damage to delicateproducts.Monitored shop floor for suspicious customer behaviour and signs oftheft, following company procedures to prevent shoplifting.Verified customer.

Bury St. Edmunds, England, United Kingdom

In this role I:Guided a team of 15 young persons aged 15 - 17 throughout a 4week residential and non residential programme.Ensure Participants were safe and carried out safeguarding issueswithin the regulations.Kept participants engaged and interested in the programme.Carried out First Aid tasks as the main on site First Aider

Diploma Of Education, Live Events, Diploma Of Higher Education

Activities and Societies: University Championships & BUCS (Wheelchair Basketball player & Coach at Hull University)3 Year course in Live.

Level 3 Diploma In Music Technology, Live Events, Distinction

Lots of Gig/ Show work in both Tech roles and Management roles.